Regardless of who you purchase your natural gas from, NIPSCO will continue to be your direct point of contact for any natural gas emergencies.
In its natural state, natural gas is odorless and colorless. For easier detection of gas leaks, NIPSCO adds a distinctive “rotten egg” scent to natural gas. If you notice this odor, immediately take the following actions:
- Do NOT light matches, turn electrical switches on or off, or use a telephone in the building
- If you smell gas inside your home or business, get out immediately.
- From a safe place, call NIPSCO to report the leak at our emergency number 1-800-634-3524 24 hours a day.
- Remain outside until NIPSCO can send someone to check on the source of the odor
In addition to calling NIPSCO to report a gas leak, it is required by state law to contact 811 to report any damage to our facilities, as well as, 911 if there is a release of gas.