Our Services 

Start or Stop Service


Moving? First-time homeowner? You can apply for electric and/or gas service by calling our 24-hour Customer Service Center at 1-800-4-NIPSCO (or 1-800-464-7726). We are here to assist you 24 hours a day, 7 day a week. Information you will need to complete the application process:
  • Full name
  • Birth date
  • Social Security number
  • Place of employment, address, and telephone number
  • Address where service is located
  • Landlord‘s name, address and telephone number
    Note: NIPSCO may require deposits.

Shutting Off/Transferring Service

If you will be moving to another area in our service territory, or need to terminate service, please contact us at 1-800-4-NIPSCO (1-800-464-7726) before you move.

Service Disconnect Restoration

If your service is disconnected before we are notified of payment, you will be required to pay a reconnection charge and a security deposit in addition to all past due utility charges before service will be restored. Your service will be restored one working day after receipt of this payment.

Allconect is Here to Help!
Allconnect, our unaffiliated third party partner, would like to take the stress out of your moving experience by helping you establish your internet service, television (cable or satellite), telephone and home security at your new location. 


Landlord/Tenant Relationships

A landlord/tenant relationship may be set up between landlords and their rental property to automatically transfer service into the landlord's name when a tenant requests termination. Please note that the relationship does not apply if the tenant is shut off for non-payment. All tenant accounts must be current to be eligible for a landlord/tenant agreement. Any deposits that might be required must be paid in advance.

How to request a landlord/tenant agreement

To request a landlord/tenant agreement, please download our landlord & tenant form that must be completed in it's entirety, signed and then can be faxed directly to 1-866-248-7296, or mailed to NIPSCO, P.O. Box 13007, Merrillville, IN 46411. We will notify you of your eligibility after receiving your letter. Be sure to include the following information:

  • NIPSCO account number
  • Name
  • Address
  • Contact phone number
  • Should the agreement be in effect year-round, summer only, or winter only?
  • Would you want to be notified when service is switched to your name?
  • Will the agreement be effective for all services?
  • Would you like to receive separate billing statements for each address?

How to cancel a landlord/tenant agreement

To cancel an existing agreement, the landlord must submit the request in writing in advance of the requested effective date. We will place an order to discontinue service on any account covered by the agreement unless the landlord requests that service should be left on. Requests may be faxed directly to 1-866-248-7296, or mailed to NIPSCO, P.O. Box 13007, Merrillville, IN 46411. Be sure to include the following information:

  • NIPSCO account number
  • Name
  • Address
  • Contact phone number

Third Party Notification

Third Party Notification is a service offered by NIPSCO to assist customers who are elderly, disabled, shut in, etc., or may otherwise need to designate a third party to remind them of overdue utility bills that may result in disconnection of service. It also may be used by landlords who wish to be notified of a pending disconnection (SONP) for their tenants.

To request this service, both parties should complete and sign the Third Party Notification form and fax it to 1-866-248-7296.