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NIPSCO cannot provide a DependaBill quote to customers that meet any of the following quote exceptions:
- Only customers who currently receive gas service from NIPSCO may enroll on DependaBill
- Customer already has an existing quote which hasn't expired
- Insufficient usage history
- No predictable usage pattern
- Natural gas service is shutoff or pending shutoff
- Multiple meter accounts with one or more meters ineligible
- Quote significantly higher (2.5 times) or lower (one-half) than the budget plan
- Shut off for non-payment in last twelve months
- Poor credit history
- Currently enrolled with Choice, PPS, or DependaBill