Public Safety 

Gas and Electric Meter Safety

Natural gas and electric meters and equipment are designed to withstand winter weather conditions including heavy snow and ice. Hard-packed snow, icicles falling from your eaves, or water dripping from your roof and freezing on your meter can create a safety hazard. Also, snow and ice build-up around the fresh-air and exhaust vents for your natural gas appliances can cause them to malfunction and create a carbon monoxide hazard.

Keep your meter clear of snow and ice.

  • Make sure your meter is visible at all times and accessible for maintenance and emergency responders including NIPSCO service personnel, meter readers and firefighters.
  • Never let snow completely cover your meter.
  • Don't shovel snow up against your meter.
  • Where possible, use a broom instead of a shovel to clear snow away from the meter.
  • Take care using a snow blower or plow near your meter.
  • Never kick or hit the gas meter or its piping to break away built-up snow or ice. Remove the snow or ice with your hands.
  • If your gas meter is completely encased in ice, or if you think there's a potential problem with the piping or equipment, call our 24-hour emergency line at 1-800-464-7726.

Keep your eaves and gutters clear.

  • Remove icicles hanging from your eaves or gutters.
  • Protect your meter from dripping water that could freeze on the meter and piping.

Keep air supply ducts and vents clear.

  • Keep vents unobstructed and free of debris. Some direct-vent and high-efficiency appliances have side wall vents and air intakes that could become obstructed during heavy snow fall.
  • Gas equipment requires air for safe combustion and venting of appliances.
  • Know where your air supply ducts are and keep them free of snow and ice.
  • Check that your chimney or roof vent is clear.

Why is it so important to keep your meter clear?

  • Accumulated snow places stress on your meter piping and damage to the piping can cause a gas leak.
  • In case of emergency, emergency response crews need clear access to your meter.
  • Blocked vents might create abnormal pressure, affect appliance operation, and interrupt service.