In this issue:

www.nipsco.com
News you can use and information tips. Summer 2001
Need to contact us but
have little time to talk?

Here’s what you can do using DirectLink to enter this exciting drawing:

  • Access your account information
  • Make credit arrangements (if eligible)
  • Locate pay stations where you can pay your bill
  • Pay your bill by credit card
  • Enroll in the BudgetPlan
  • AND MORE!

So don’t delay. Call
1-800-464-7726 and try our new system today!

*Please see your bill insert for complete contest rules.

You’ve got our number!

1-800-464-7726

Introducing NIPSCO DirectLink, your new automated phone system! Now you can complete transactions and get important information … fast! Whether you’re inquiring about your account or requesting more information about a product or service, NIPSCO DirectLink can help whenever it’s convenient for you, 24 hours a day, seven days a week.

Try it–and win!*

Each day you conduct a transaction using DirectLink between July 8 and October 31, you’ll be eligible to win one of five weekly prizes of $20 credit to be applied to your account! You’ll also be entered into the second prize drawing for a credit of your December 2001 gas bill (up to a $200 value), as well as the grand prize of three winter months of natural gas–a value of up to $600 for the months of December 2001 through February 2002!

 

 

 
 

Keep Clear Access to Meters

Our meter readers need clear access to your meter dials to get an accurate reading. While you're working on your lawn this summer, be sure to trim bushes and trees around your utility meters. If you're adding new plants to your landscape, be aware of the type, size, and potential growth pattern. New plants placed close together might look great when they're still young, but can become a jungle as they grow. Fencing can make an attractive addition to your property, too, but be careful to keep your meter dials in easy sight even if you try to hide unsightly meters and pipes.

 
 

Be Alert!

Ask for Identification

Besides flowers and sunshine, warm weather also brings an increase in the number of incidents involving people who try to pass themselves off as our employees.

Sometimes our representatives do need to enter your home to perform services such as reading an indoor meter, responding to emergencies, or connecting gas service. If one of our employees comes to your home unannounced, it's most likely to notify you of work in the area that might shut off service temporarily, meter problems, or possible danger.

Be alert! All of our employees carry company photo identification. Ask to see it before allowing anyone who claims to be a utility representative into your home.

If you're still unsure after seeing the ID, please call us to confirm that the person at your door is one of our employees. If you suspect an impersonator, notify the police immediately.
 
Sharing Concern for Pets

 

If you have pets inside or outside your home, please restrict them on days our meter reader or service person visits your home. The date of your next scheduled meter reading appears on your monthly bill.

ItĚs important that pets stay clear of the entrance and exit path as well as the work area. If you have invisible electric fencing in your yard, our employee might not suspect that a pet could be nearby.

We share your love and respect of animals and want to protect their safety while we perform the work quickly and efficiently.