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NIPSCO Help

  • How can I find out where underground utility lines are located if I need to dig in my yard?

  • What should I do if I smell gas?

  • How do I report an electrical outage?

  • What should I do if I see a downed power line?

  • How can I enroll in paperless billing?

  • What do I need to provide to turn on utility service?

  • Can I view my bill online?

  • Where can I pay my bill?

  • How do I transfer service to a new address when I move?

  • Can I pay my bill online?

  • What information do you require to access an account?

  • Do the gas and electric use history charts show the previous owner's usage?

  • What are my payment options?

  • Can I pay my bill by credit or debit card?

  • Why is there a charge to pay by credit card or debit card?

  • Can I get a lower gas cost?

  • What do I need to provide to shut off or transfer utility service?

  • How can I compare the current cost gas with the cost for the same time last year?

  • What are NIPSCO's rates?

  • Do you offer a budget plan?

  • How do I pay for someone’s utility bill? Do you have gift cards?

  • How can I use the gas and electric use history charts to manage my bill?

  • Why is my bill so much higher in the winter?

  • Where can I get financial assistance with my bill during the winter season?

  • Where can I get help paying my bill?

  • Why did my budget payment amount increase so much?

  • As a landlord, how can I ensure that service at my rental properties is not interrupted?

  • Do you offer appliance rebates?

  • Where can I get a list of Customer Choice suppliers?

  • Do you offer a program for customers with life support medical equipment?

  • What are carbon monoxide symptoms?

  • How can I cancel my budget plan?

  • Can my budget amount change?

  • Are you hiring? What jobs do you have available?

  • How do I read my meter?

  • Where do I mail my payment?

  • How can I be sure that someone at my door is from NIPSCO?

  • Can I get my bill in larger print?

  • Does NIPSCO provide security lighting?

  • What is an AMR meter – Automated Meter Reading?

  • Can I report my own meter reading?