We always care about our customers and are here to assist those affected by the federal government shutdown.

During this time, customers directly impacted by the federal government shutdown could be eligible for payment assistance.

If you are affected government employee in need of assistance, call NIPSCO at 1-800-4-NIPSCO to discuss your situation.

For any NIPSCO customers who need help paying their bill, we offer options including:

  • Payment Plans - Plans to help make home energy costs more manageable
  • Low-income energy assistance programs available through local agencies
  • Budget Payment Plan - This program allows you to pay about the same amount each month based on usage, weather and projected costs

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.