See a downed power line? Stay away.

Always consider downed wires as energized and dangerous.

  • Stay at least 30 feet from the wire
  • Call 911
  • Remember, electricity can travel through the ground, trees and other objects. Never use another object to move a downed wire

If a power line falls on your vehicle:

  • Call 911 and stay inside your vehicle
  • Warn others not to touch the vehicle and ask them to call for help
  • Only exit the vehicle if you’re in immediate danger. When you do, jump away from your vehicle and try to land with both feet close together. Walk away by shuffling your feet
  • Once you’ve cleared the vehicle, don’t return until it’s determined to be safe

If someone makes contact with a downed line, call 911. Don’t try to rescue them because you could become a victim yourself.

Trees and your power

Keeping your power lines safe

We love trees as much as you do and we know how important they are to you and your community. We also know how important it is that you have reliable electric service. That’s why we regularly trim trees – to ensure your power is both safe and reliable. Our team of experts carefully and safely trims trees away from power lines to avoid power outages.

Following a storm

Trees are the leading cause of power outages. Ice and wind are often the enemies of reliable power. Storms can cause tree limbs to break, and trees can fall, pulling down power lines. Don’t touch any sagging or downed power lines. Call us at 1-800-4-NIPSCO to report the downed line immediately.

Our crews are focused on restoring your power after a storm, and they don’t clean up or remove branches or debris.

Don’t DIY  

Stay safe! Don’t try to prune or remove trees that are near power lines. Tree trimming requires specialized, not-conductive equipment and skilled training. Call us if you see a tree that could cause a downed power line or power outage.

Selecting the right new tree

A new tree can add shade or accent to your property. It could even save you energy and money. When you’re thinking about planting a tree consider the height, spread and placement to avoid future contact with power lines.

Meet our tree contractors

When our team of certified and insured tree contractors prune trees, our methods meet the standards and practices established by the American National Standards Institute’s A300-Tree Pruning Standard, the International Society of Arboriculture, the Tree Care Industry Association and the Arbor Day Foundation.

You may see these contractors trimming trees in your neighborhood. All of our contractors carry photo ID issued by both their company and by us. If you’re unsure about a contractor around your home, call us at 1-800-4-NIPSCO.

Before we trim or prune, you’ll receive a packet of information on your door about the process. If, on the rare occasion, we would need to remove a tree, you’ll receive an additional notice to discuss concerns with our arborist.

Electrical Safety Tree Contractors

Generator safety

Learn how to safely use a generator during an outage.

Learn More

Generator outside home

Ladders and electricity don’t mix

In a meeting of ladders and electricity, ladders are the losers nearly every time. Use caution when carrying a ladder near electrical lines.

  • Keep your ladder and your body at least 10 feet from power lines
  • When possible, use a fiberglass ladder. Electricity can travel through aluminum, metallic ladders, and wood ladders if they’re wet
  • Be careful leaning your ladder against a tree. Trees contain water, and electricity can travel through water
  • Be aware of your surroundings! Don’t let your tools or materials make contact with power lines

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.