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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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Welcome
Manage Your Account
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  • My Account
    • Sign In/Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with Credit Card
      • View Bill & Payment History
      • My Usage
      • Understanding your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add New Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Builders and Developers
      • Residential Construction
        • Service Application
        • Buried Hazards Form
      • Commercial Construction
        • Service Application
        • Buried Hazards Form
      • Landlord Services
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Work in Your Neighborhood
      • Electric and Gas Projects​
      • Gas Meter Inspection Program
      • Locating Gas Lines
      • Advanced Metering - AMI
        • Electric AMI
        • Gas AMI
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy
      • Your Energy, Your Future
      • Green Power
        • Enroll in Green Power
      • Net Metering
      • Feed-in Tariff
      • Excess Distributed Generation Tariff
      • Renewable Natural Gas
        • RNG Producers
          • Renewable Natural Gas Application
      • Green Path
    • Electric Vehicles
      • Electric Vehicle Charging
    • Outdoor Lighting
      • Dusk to Dawn Lights
        • Enroll in Dusk to Dawn
      • LED Streetlights
        • Streetlight Request Form
      • Request a Traffic Light
  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
      • Living Room
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • DependaBill
      • Price Protection Service
      • CHOICE®
      • Budget Plan
      • Paperless Billing 
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
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      • Shut Off and Reconnect Process
      • Give the Gift of Energy
    • Understanding Your Bill
    • Report a Payment
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    • For Your Home
      • Home Online Marketplace
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      • Appliance Recycling
      • Retail Products
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      • Income Qualified Weatherization
      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
      • Residential New Construction Program
      • Manufactured New Home Program
      • Heating Cost Calcuator
      • Residential Midstream Channel
    • For Your Business
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For Your Home

Save energy and money with energy efficiency programs

It’s easy to save energy and reduce your electric and natural gas bills with our savings tips and energy efficiency offerings. We have many ways to help you save big in your home.


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Home Energy Assessment

Our professional energy advisors visit your home to identify long-term, cost-effective energy saving opportunities at no cost.

Get an Assessment

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Home energy tips

Lower your energy bill and raise your comfort level all while doing good for the planet.

Get the Tips

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Appliance Recycling

Looking to get rid of an old, working fridge or freezer? Our contractor will haul it away at no cost and you'll get $50. 

Learn More

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Rebates

Find rebates on high-efficiency equipment like furnaces, A/C units, boilers, smart thermostats and more.

See Rebates

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Home Online Marketplace

Shop online and get instant discounts on popular energy-saving products that will be shipped right to your door.

Shop Online Now

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Retail Products

Shop and earn instant discounts on various energy-efficient equipment at local retailers. 

Shop Retail

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HomeLife Energy Efficiency Calculator

You could qualify for a no-cost energy savings kit! Instantly receive a custom energy efficiency guide to savings throughout your home.

Start Now

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Income Qualified Weatherization

Schedule a no-cost weatherization appointment to improve the comfort and performance of your home.

Find Out if You're Eligible

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Energy Efficiency Education

Fifth grade and high school students learn all about electricity and natural gas: How it works, where it comes from, ways to reduce energy use and how to stay safe.

Enroll Today

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Residential New Construction Program

Home builders can earn cash incentives on a per-home basis.

Learn More

Manufactured New Home

Manufactured New Homes Program

Earn rebates on ENERGY STAR® certified manufactured new home with residential electric and/or natural gas service. 

Learn More

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Multi-Family Direct Install Program

Improve energy efficiency in your multi-family housing building.

Get Started

Ways to Save
  • For Your Home
    • Home Online Marketplace
    • Rebates
    • Home Energy Tips
    • Appliance Recycling
    • Retail Products
    • Home Energy Assessment
    • HomeLife Energy Efficiency Calculator
    • Income Qualified Weatherization
    • Energy Efficiency Education
    • Multi-Family Direct Install
    • Air Conditioner (AC) Cycling
    • Residential New Construction Program
    • Manufactured New Home Program
    • Heating Cost Calcuator
    • Residential Midstream Channel
  • For Your Business
    • Business Online Marketplace
    • Business Energy Tips
    • Prescriptive Incentive Program
    • Custom Incentive Program
    • Retro-Commissioning Incentives
    • Small Business Direct Install Program
    • New Construction Incentives
  • Income Eligible Assistance Programs
    • Energy Assistance Resource Center
    • Eligibility Calculator
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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.