It may take us several hours or even days to restore power, depending on the severity of a storm and the extent of damage. But, our goal is to keep you informed throughout the process.
If your power goes out, be sure to report it to us right away. And, if you elect to receive an automated call-back to determine if your power is back on, please be sure to follow the call instructions. Both of these steps are critical to the restoration efforts.
We always appreciate you understanding and patience during a power outage. And, your safety is always our top priority.