It may take us several hours or even days to restore power, depending on the severity of a storm and the extent of damage. But, our goal is to keep you informed throughout the process.

If your power goes out, be sure to report it to us right away. And, if you elect to receive an automated call-back to determine if your power is back on, please be sure to follow the call instructions. Both of these steps are critical to the restoration efforts.

We always appreciate you understanding and patience during a power outage. And, your safety is always our top priority.

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.