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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
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      • Basement
      • Kitchen
      • Laundry
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      • Appliance Recycling
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      • Income Qualified Weatherization
      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
      • Residential New Construction Program
      • Manufactured New Home Program
      • Heating Cost Calcuator
      • Residential Midstream Channel
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Renter Protection Plans

Protection to cover your rental home

Available renter protection plans

NIPSCO has teamed up with NIPSCO Service Partners1 to offer customers the ability to add home protection plans based on their home ownership type. NIPSCO Service Partners1 is not affiliated with, nor are the service plans provided by your regulated utility NIPSCO.

NIPSCO Service Partners


Complete Home Protection

Surge Protection Plan

Reimbursement of up to $2,500 annually for the repair or replacement of qualifying residential electronics, appliances, and more valued at $100 or more when they fail due to an electrical surge.

Learn more2

Surge Protection $4000

Preferred Surge Protection Plan   

Reimbursement of up to $5,000 annually for the repair or replacement of qualifying residential electronics, appliances, and more valued at $100 or more when they fail due to an electrical surge.

Learn more2



Electronics Protection Plan

Electronics Protection Plan

Repair or replacement protection of up to $1,000 per claim (up to $2,500 annually) for qualifying home electronics that fail due to manufacturer defects, normal wear and tear, or accidental damage.

Learn more2

Preferred Electronics Protection Plan

Preferred Electronics Protection Plan

Repair or replacement protection of up to $2,500 per claim (up to $5,000 annually) for qualifying home electronics that fail due to manufacturer defects, normal wear and tear, or accidental damage.

Learn more2


Benefits of a renter protection plan

No deductibles or trip charges

  • Save money with no additional deductibles or service charges to complete covered repairs for most plans.

Reliable repairs

  • Experienced & pre-qualified service providers will get you back up and running. You are covered with HVAC specialists, plumbers, electricians, appliance repair techs and more.

24/7 Customer service

  • Things break at the most inconvenient times, so customer service representatives are ready to answer your call 24 hours a day, 7 days a week.

Learn more and enroll now

Learn more online today by visiting the NIPSCO Service Partners1,2 website or by calling  888-705-2183 where representatives are available 24/7 to provide you with more information and assist with your enrollment. 


1 NIPSCO Service Partners (NSP) is not an affiliate of NIPSCO. NSP repair and maintenance plans are not regulated utility services. NSP plans are not provided or guaranteed by the utility, NIPSCO. Your participation in, and your payments for, these service plans do not affect your utility service. Information about services offered or sold by NSP is provided as a convenience not an endorsement. Learn more.

2 Clicking the above link takes the user to web pages operated and maintained by NIPSCO Service Partners (NSP), a third-party provider of home protection plans, which web pages are not owned by or affiliated with NIPSCO. The link is provided as a convenience not an endorsement by NIPSCO. NIPSCO does not make any representations or warranties regarding the information contained on, or security of, the website or the provision of goods and services by the third-party provider, NSP. NIPSCO disclaims any and all liability that may arise from the use of third-party websites.

Services
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    • Set a Service Appointment
  • Home Protection Plans
    • Homeowner Protection Plans
    • Renter Protection Plans
  • Work in Your Neighborhood
    • Electric and Gas Projects​
    • Gas Meter Inspection Program
    • Locating Gas Lines
    • Advanced Metering - AMI
      • Electric AMI
      • Gas AMI
    • Property Restoration
  • Convert to Natural Gas
    • Natural Gas Availability Form
    • Calculate Your Savings
    • Find a Contractor
  • Renewable Energy
    • Your Energy, Your Future
    • Green Power
      • Enroll in Green Power
    • Net Metering
    • Feed-in Tariff
    • Excess Distributed Generation Tariff
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      • RNG Producers
        • Renewable Natural Gas Application
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    • Electric Vehicle Charging
  • Outdoor Lighting
    • Dusk to Dawn Lights
      • Enroll in Dusk to Dawn
    • LED Streetlights
      • Streetlight Request Form
    • Request a Traffic Light

No hidden fees

Most plans have no additional charges for covered repair or maintenance work.

Reliable repairs

All repair and maintenance work performed by local, experienced, pre-qualified service providers.


24/7 phone service

Customer service is available whenever you need it.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.