Upgrade your space and get incentives
The Custom Incentive Program is designed for projects that do not fall under the Prescriptive Incentive Program. Agricultural, large commercial, governmental, industrial, institutional and non-profit customers can earn incentives for improving performance and installing new energy-saving equipment or by optimizing building or industrial systems with retro-commissioning (RCx) processes. Pre-approval is required for all incentives before any equipment is purchased or installed.
All projects must be completed by November 16, 2025 to be eligible for current 2025 incentives. Projects submitted after this date are subject to 2026 incentives and requirements.
Incentives are calculated based on how much you’ll save in kilowatt hours (kWh) and/or therms.
- $0.01/kWh saved for RCx Study*
- $0.10/kWh saved for reduced lighting projects
- $0.15/kWh saved for electric non-lighting projects
- $1.00/therm saved for natural gas projects
*RCx Study incentives will be provided to the TRC approved RCx provider and capped at the RCx study cost. RCx study incentives will be paid after the installation of RCx electric measures.
Visit the Retro-Commissioning Incentive webpage for more information about RCx and the Study incentives.
What type of projects qualify?
Eligible projects may consist of the retrofit or replacement of existing equipment/systems that result in energy savings through incentives. This can include, but is not limited to, agriculture, lighting, HVAC, compressed air, refrigeration, food service, motors, data centers and IT system projects. Retro-commissioning projects may also qualify for incentives through this program.
Retro-Commissioning is the systematic process by which building systems or industrial systems are optimized to meet existing operational needs. The RCx incentive is designed to help qualified NIPSCO Commercial & Industrial (C&I) customers determine the energy performance of their facilities and identify energy-saving opportunities by optimizing their existing systems. Learn more about the types of RCx, popular upgrades, how to participate, eligibility and incentive rates.
How to Apply
Step 1 – Review and complete the incentive application
Need help completing the Excel Application? Watch this tutorial* for step-by-step instructions.
Step 2 – Submit application with supporting documents
Email the completed application and supporting documents to NIPSCO.Savings@TRCcompanies.com. Supporting documentation required:
- Product specifications of efficient equipment
- Tax exempt letter (if applicable)
- Energy savings calculations (for non-lighting projects)
Step 3 – Application review
Applications are reviewed in the order that they are received. Complete applications are processed for review within three (3) business days of submission.
Step 4 – Project approved, incentive offer delivered
Incentive Offer must be signed and returned within 30 days of being issued.
Step 5 – Customer signs and returns incentive offer, begins project
Once the incentive offer is signed and returned, the customer is free to purchase and install the energy efficient equipment.
Step 6 – Delivery of completion form
Completion forms will be sent out approximately 1-2 weeks prior to the estimated completion date.
Step 7 – Project installed, customer signs and returns completion form
Customer must submit final invoices along with signed completion form noting any changes to the scope of work.
Step 8 – Final review of project
Incentives are subject to change based on the final scope of work.
Step 9 – Receive incentive payment
Incentive checks typically arrive within 6-8 weeks.
CHECK PRESENTATIONS
Share your energy-saving story and Schedule a big check presentation with our team
Has your business recently completed an energy efficiency project with NIPSCO? Share your project’s impact with important business stakeholders and the community with a big check presentation.
Download the toolkit to start planning your NIPSCO big check presentation event today. The toolkit will take you step-by-step through the request process and provides tools to guide talking points and engage local media to amplify your efforts. Upon approval, NIPSCO representatives will join you at your upcoming event and present your cash incentive in the form of a big check.
Toolkit includes:
- Request form
- Energy efficiency fact sheet
- Sample media questions
- And more
Your project and energy-saving efforts deserve some recognition!
Have questions? To speak with a program representative, call TRC toll free at 1-800-299-2501 (Monday – Friday, 8 a.m. - 5 p.m. CT). You can also find a TRC Field Engineer* in your area.
Who qualifies?
Eligible customers include those currently billed under NIPSCO electric rates 520, 521, 522, 523, 524, 525, 526, 531 Tier 1, 532, 533, 541, 543 or 544 and natural gas rates 321, 325 or 351 (NIPSCO’s DependaBill rate).
Customers participating in the Midstream Channel by purchasing qualifying equipment from a participating dealer, are not eligible to participate in the Prescriptive/Custom Program or any other NIPSCO program for an incentive on the same piece of purchased equipment.
Find a Trade Ally
Our Trade Allies can help you get started today! Trade Allies are suppliers, firms or contractors that are involved in the installation of high-efficiency equipment or systems and have been pre-approved by TRC. Find a Trade Ally* for your project. Interested in being a part of our Trade Ally Network? Complete and submit the Trade Ally Application*
Related Information
Program Administration
NIPSCO’s energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy.
Third-party Links*
*Clicking on the above link takes the user to webpages operated and maintained by a third-party provider of energy efficiency and energy saving services not owned by or affiliated with NIPSCO. The link is provided as a convenience by NIPSCO, and NIPSCO does not make any representations or warranties regarding the security of the website or the provision of goods and services by the third-party provider. NIPSCO disclaims any and all liability that may arise from the use of third-party websites.
