Update your space and get incentives

Large commercial, industrial, non-profit, governmental and institutional customers can earn incentives for installing new energy-saving equipment. The Custom Incentive Program is designed for projects that do not fall under the Prescriptive Incentive Program. Pre-approval is required for all incentives before any equipment is purchased or installed.

Incentives are calculated based on how much you’ll save in kilowatt hours (kWh) and/or therms.

  • $0.07/kWh reduced for lighting projects
  • $0.10/kWh reduced for non-lighting projects
  • $1.00/therm reduced for projects involving gas savings

What type of projects qualify?

Eligible projects may consist of the retrofit or replacement of existing equipment/systems that result in energy savings. This can include, but is not limited to, lighting, HVAC, compressed air, refrigeration, food service, motors, data centers and IT system projects. Retro-commissioning projects, the process of improving the performance and energy efficiency of building systems, equipment, and operations as a whole, may also qualify for incentives through this program. All projects must be completed by November 12, 2021 in order to be eligible for incentives.

Who qualifies?

Eligible customers include those currently billed under NIPSCO electric rates 820, 821, 822, 823, 824, 826, 831 Tier 1, 832, 833, 841 or 844 and natural gas rates 121, 125 and 151 (NIPSCO’s DependaBill rate).

How to apply

Step 1 – Review and complete the incentive application

Need help completing the Excel Application? Watch this tutorial* for step-by-step instructions.

Step 2 – Submit application with supporting documents
Email to NIPSCO.Savings@TRCcompanies.com. If electronic submission is not possible, the application and supporting documents can be faxed to 1-800-304-4550. Supporting documentation required:

  • Product specifications of efficient equipment
  • Tax exempt letter (if applicable)
  • Energy savings calculations (for non-lighting projects)

Step 3 – Application review
Applications are reviewed in the order that they are received. Complete applications are processed for review within three business days of submission.

Step 4 – Project approved, incentive offer delivered
Incentive Offer must be signed and returned within 30 days of being issued.

Step 5 – Customer signs and returns incentive offer, begins project
Once the incentive offer is signed and returned, the customer is free to purchase and install the energy efficient equipment.

Step 6 – Delivery of completion form
Completion forms will be sent out approximately 1-2 weeks prior to the estimated completion date.

Step 7 – Project installed, customer signs and returns completion form
Customer must submit final invoices along with signed completion form noting any changes to the scope of work.

Step 8 – Final review of project
Incentives are subject to change based on the final scope of work.

Step 9 – Receive incentive payment
Incentive checks typically arrive within 6-8 weeks.

Have questions? To speak with a program representative, call TRC toll free at 1-800-299-2501 (Monday – Friday, 8 a.m. - 5 p.m. CT). Or find a Program Representative* in your area.

Find a Trade Ally

Our Trade Allies can help you get started today! Trade Allies are suppliers, firms or contractors that are involved in the installation of high-efficiency equipment or systems and have been pre-approved by TRC. Find a Trade Ally* for your project. Interested in being a part of our Trade Ally Network? Complete and submit the Trade Ally Application.*

NIPSCO’s energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy.

*Clicking on the above link takes the user to webpages operated and maintained by a third-party provider of energy efficiency and energy saving services not owned by or affiliated with NIPSCO. The link is provided as a convenience by NIPSCO, and NIPSCO does not make any representations or warranties regarding the security of the website or the provision of goods and services by the third party provider. NIPSCO disclaims any and all liability that may arise from the use of third party websites.

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.