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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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Green Power SM

The power to choose renewable energy

Green-e Energy Certified Logo


Choose Green PowerSM

When you participate in the Green PowerSM program, you’re supporting the advancement of renewable power sources. You can select to participate at a 25%, 50%, or 100% participation level. Business accounts have the added flexibility to designate a 5% or 10% participation level. 

Your selected participation level represents the percentage of your monthly electric usage that will be matched with the equivalent amount of renewable energy certificates (RECs), which NIPSCO will purchase on your behalf. Each REC represents one megawatt-hour (MWh) of electricity that is generated and delivered to the electricity grid from a renewable energy resource. The purchase of RECs helps build a market for renewable electricity and may have other environmental benefits, like reducing regional air pollution.  

You’ll continue to receive your electricity bill from NIPSCO, and you can change your participation level or cancel at any time, without fees. 

Green PowerSM is Green-e® Energy certified and meets the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at www.green-e.org.

Enroll in Green PowerSM* 


How much does the program cost?

If you enroll in Green PowerSM, you’ll pay a monthly premium in addition to NIPSCO’s standard, regulated electric rate, which will be billed as a new line item on your billing statement. The added costs are passed directly to you, with no markup or financial return for NIPSCO. If you’re not participating in this program, you’re not responsible for any charges associated with making this program available to our other customers. 

Our current Green PowerSM rate is $0.000932 per kilowatt-hour (kWh). This rate is subject to change, depending on the source of renewable energy certificates and number of participants in the program, and may be adjusted once each year, through filings with the Indiana Utility Regulatory Commission. The following example shows the cost to participate in Green PowerSM, based on each participation level, for a customer with average monthly residential electric usage of 1,000 kilowatt-hours. 

Green Power Chart

See more estimated monthly cost examples

Examples of estimated monthly program costs based on your choices 

 

The participation level you select allows you to match your entire monthly electric usage with power generated from renewable energy sources using the 100% participation level, and you also have the option to match only 50% or 25% of your monthly usage.  

The additional program cost is then calculated by multiplying 0.001992 cents per kWh by the number of kWh that you designated for Green Power participation, and added as a separate line item on your bill. 

 

100% Participation Level2

Example: If you are enrolled in the 100% Participation Level and use 1,000 kilowatt-hours (kWh) per month, you can expect to pay $0.93 more per month for Green Power. How it’s calculated: 

1,000 kWh used x 100% participation level = 1,000 kWh applied to Green Power 

1,000 Green Power kWh x $0.000932 = $0.93 per month for Green Power 


50% Participation Level2

Example: If you are enrolled in the 50% Participation Level and use 1,000 kilowatt hours (kWh) per month, you can expect to pay $0.47 more per month for Green Power. How it’s calculated: 

1,000 kWh used x 50% participation level = 500 kWh applied to Green Power 
500 Green Power kWH X $0.000932 = $0.47 per month for Green Power 


25% Participation Level2

Example: If you are enrolled in the 25% Participation Level and use 1,000 kilowatt hours (kWh) per month, you can expect to pay $0.23 more per month for Green Power. How it’s calculated: 

1,000 kWh used x 25% participation level = 250 kWh applied to Green Power 
250 Green Power kWH x $0.000932 = $0.23 per month for Green Power


2 Actual cost will be calculated by NIPSCO and will vary from month to month according to your actual kilowatt hours used.

Sign up now

Enroll in Green PowerSM*

You can also call 1-800-4NIPSCO (1-800-464-7726).

For more info

pdf
Green Power Prospective and Historic Product Content Label SM
111.3 KB
pdf
Green Power Price, Terms and Conditions
81 KB

Frequently Asked Questions

What is a renewable energy certificate (REC)?

For more information about RECs, please visit the EPA website at https://www.epa.gov/green-power-markets/renewable-energy-certificates-recs.

Thank you for your response.

Was this helpful?

Why is NIPSCO offering the Green Power program?

The Green Power program offers our customers access to renewable energy resources, helping build a market for renewable energy and may provide other environmental benefits, such as reducing their carbon footprint. 

Thank you for your response.

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Does NIPSCO make money from the Green Power program?

NIPSCO does not make any money from this program. Participation fees go directly toward the procurement of RECs on your behalf. 

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Do customers or NIPSCO get tax credits from Green Power?

Customers do not receive tax credits for participating in the Green Power program nor does NIPSCO receive tax credits for offering the Green Power program. 

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Will renewable energy come directly to my home?

Renewable energy does not come directly to your home; instead, NIPSCO purchases RECs on your behalf as part of the Green Power program to offset your usage with renewable energy.  

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What are renewable energy sources?

Sources of REC renewable energy may include solar, wind, geothermal, hydropower without dams, biofuels, and hydrogen fuel cells. 

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What are the benefits of renewable energy?

Renewable energy produces no greenhouse gas emissions from fossil fuels and reduces some types of air pollution. 

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How does my purchase of RECs support renewable electricity production in Midwestern states?

RECs to support the Green Power Program are purchased from generation located in the Midwest (currently South Dakota and Iowa) 

Thank you for your response.

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How will my money be used, and what am I supporting through my participation?

The money will be used to purchase RECs to offset your usage with renewable energy and support generation that produces no greenhouse gas emissions.  

Thank you for your response.

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Is there a cancellation fee if I decide to leave the program?

You can end your participation in the Green Power Program at any time by contacting NIPSCO Customer Service at 1-800-464-7726. Your termination will be effective immediately. 

Thank you for your response.

Was this helpful?

Why isn’t the program cost built into rates?

Renewable energy tends to cost more than traditional fossil fuel generation. NIPSCO is committed to keeping rates affordable for customers and has introduced Green Power as a voluntary program. If you are interested in supporting renewable energy, enrollment in Green Power is available at the designated percentage (25%, 50%, or 100%) that is best for you.  

Thank you for your response.

Was this helpful?
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Your Energy, Your Future

We’re working toward a brighter future for Northern Indiana by closing our coal-fired plants and moving to renewable sources for our energy generation.

Click here to learn more.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.