Know your appliances

Questions you may want to ask the qualified professional who inspects your natural gas appliances:

  • Do my appliance connectors need to be replaced?
  • Do any of the appliances you checked have a pilot light? Are there any concerns I should be aware of?
  • Is my natural gas equipment venting properly?
  • Is my natural gas equipment in an appropriate location?
  • Do my natural gas appliances have safety shut-off mechanisms (e.g. space heater, furnace, etc.)?
  • Is there corrugated stainless steel tubing on the property? If so, is the corrugated stainless steel bonded properly?
  • Is my water heater set to operate according to the manufacturer’s instructions to avoid scalding?
  • How often should I change my appliance filters?

The contractors listed are not agents or representatives of NIPSCO and NIPSCO does not guarantee or warranty the work of the listed contractors. At the time contractors are enrolled in our program, they must demonstrate that they are licensed and insured. You are free to choose other contractors and do not have to choose a listed contractor. We suggest you obtain at least three estimates before making your decision.

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.