Electrical Safety
Learn what to do if you have downed power lines, how to safely use a ladder and how trees affect your power.
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.
During a power outage, a home generator can be a good back-up solution, as long it’s used safely. A back-up generator might also be a consideration during an extended power outage for someone who depends on medical life-support equipment.
Before using any generator, be sure to read and follow the manufacturer’s instructions and consider the following tips.
Some homes and businesses have a permanent auxiliary generator installed that can be automatically started in the event of a power failure. Contact a licensed electrician to ensure that they meet current electric codes and have a transfer switch to prevent dangerous back-feed of electricity into power lines.
Learn what to do if you have downed power lines, how to safely use a ladder and how trees affect your power.
Have an emergency?
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.