Make your CHOICE®
Our CHOICE® program offers you the option to purchase the natural gas you use from a certified supplier.
Manage your bills
Take control of your account with our billing programs. Get an email when your bill is ready to be viewed online, sign up to receive the same bill amount each month or learn more about Customer Choice.
Compare our most popular Billing Programs
Customer Benefits
For customers who want a more consistent monthly energy bill. Levelized Billing helps you to even out your energy costs into predictable monthly payments throughout the year. While true-ups and adjustments can
occur during the year based on your actual usage, weather conditions and energy costs, it’s a way to help bring more stability to your energy bills1.
What you pay
Estimated monthly cost that can be adjusted throughout year based on weather conditions, usage and energy costs2.
Term and Cost Inclusion
12-months; Includes delivery and gas/commodity costs.
Can cancel at anytime; subject to paying balance due, if applicable.
True-up
Yes- annually with periodic reviews and adjustments as necessary.2 A reconciliation (review) occurs two times each year to reflect your seasonal energy use. Seasonal periods run from May through October and November through April, with any adjustments made in May and November.
Weather/Price Impacts
Periodic reviews throughout the year and price adjustments as necessary.2
Periodic reviews throughout the year and price adjustments as necessary.2
Fees
No
No
Customer Benefits
For customers who want bill certainty with a guaranteed fixed monthly gas payment with no true-up or adjustment.
What you pay
Guaranteed fixed monthly gas bill for 12-months with no true-up or adjustments.
Guaranteed fixed monthly gas bill for 12-months with no true-up or adjustments.
Term and Cost Inclusion
12-months; No true-up or adjustments as long as you use your gas/commodity as you have in the past. Includes delivery and gas/commodity cost.
Early termination fees may apply; can cancel within 10 days without penalty.
12-months; No true-up or adjustments as long as you use your gas/commodity as you have in the past. Includes delivery and gas/commodity cost.
Early termination fees may apply; can cancel within 10 days without penalty.
True-up
No
No
Weather/Price Impacts
No
No
Fees
Yes - program fee applies and is already factored into your monthly price.
Yes - program fee applies and is already factored into your monthly price.
Customer Benefits
For customers who want to lock in their natural gas commodity price only, not including delivery charges.
Explore PPS
What you pay
Fixed natural gas commodity price for 12- months.
Fixed natural gas commodity price for 12- months.
Term and Cost Inclusion
12-months; Includes gas/commodity costs only.
Early termination fees may apply; can cancel within 5 days without penalty.
12-months; Includes gas/commodity costs only.
Early termination fees may apply; can cancel within 5 days without penalty.
True-up
Bill varies each month with usage, but your natural gas commodity price is fixed.
Bill varies each month with usage, but your natural gas commodity price is fixed.
Weather/Price Impacts
No
No
Fees
No
No
Customer Benefits
For customers who prefer flexibility of their natural gas commodity price with a defined maximum cost.
Explore PPS
What you pay
Guaranteed fixed monthly gas bill for 12-months with no true-up or adjustments.
Guaranteed fixed monthly gas bill for 12-months with no true-up or adjustments.
Term and Cost Inclusion
12-months; Includes gas/commodity costs only.
Early termination fees may apply; can cancel within 5 days without penalty.
12-months; Includes gas/commodity costs only.
Early termination fees may apply; can cancel within 5 days without penalty.
True-up
Bill varies each month with usage; natural gas commodity price varies but never exceeds the cap.
Bill varies each month with usage; natural gas commodity price varies but never exceeds the cap.
Weather/Price Impacts
Your natural gas commodity price can fluctuate but will never exceed the capped price.
Your natural gas commodity price can fluctuate but will never exceed the capped price.
Fees
Yes- monthly service fee applies.
Yes- monthly service fee applies.
1Levelized Billing customers pay for all energy usage under the rates that are in effect over a 12-month period. Customers may require a periodic payment adjustment and/or an annual true-up of actual billed amounts at the end of the Levelized Billing period.
2Customers will pay the monthly Levelized Billing amount until periodic adjustments or the annual true-up. Customers are still billed monthly for their actual usage and the rates in effect each month but will only pay the set Levelized Billing amount. During the annual true-up, customers will be refunded or charged the difference.
2Customers will pay the monthly Levelized Billing amount until periodic adjustments or the annual true-up. Customers are still billed monthly for their actual usage and the rates in effect each month but will only pay the set Levelized Billing amount. During the annual true-up, customers will be refunded or charged the difference.
Existing Levelized Billing customers may enroll in the DependABill® and PPS programs. This does not affect your electric portion of your NIPSCO bill. If you are on Levelized Billing, you will remain on Levelized Billing for your electric usage as well.
Existing gas Levelized Billing accounts will be reviewed to determine balance, then averaged over the remaining months of the Levelized Billing year. This amount plus your DependABill® quote plus tax will result in your new monthly Levelized Billing payment.
Go Paperless
Get fast, secure and instant access to your monthly bill. Get an email each month when your bill is ready and view it from any computer or mobile device.
Get billing and payment alerts
Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
Request a rate analysis
If you're a business customer, you can get a free rate analysis. Email BusinessLink@NiSource.com with your company name, customer name, address, phone number, account number and meter number.