For builders and developers
Get natural gas service installed for your new project.
Let our New Business team help you manage your next project!
New Business is responsible for profitably growing NiSource's customer base through new customer additions and added load. Let our team help you!
Every day we collaborate with builders, developers, homeowners, business owners as well as key decision makers in all our states; to provide natural gas and electric service to their home, business, or project. New construction is a large part of our overall new customer additions; however, we continue to have success in achieving customer additions from conversions from alternate fuels. Need an idea of potential savings if you convert. Try out our fuel cost calculator.
What are your goals and how can we assist you in achieving them?
Meter Location, Inspection, or Installation of Regulators for Residential and Small Commercial
Are you renovating or building?
Whether you're converting, adding or removing a service line or an appliance, we can help. Get started by completing a Service Application or call 1-844-809-8921 to place an order with a customer service representative.
Complete our service request application to:
- Add a new electric or gas line
- Add a new appliance, water heater, pool heater, generator
We'll assign team members to follow up with you to understand your needs. Before we schedule construction, you'll need to ensure all private underground facilities are marked (you can do this by doing a local search for a private line locating company), land or lot is within 6" of final grade, a clear path for the lines and meter is available and you've completed the Buried Hazards Form. You may also be required to make a payment or complete inspections.
Move or remove an electric or gas line
If you need to move or remove a gas or electric line, call us at 1-844-809-8921.
It's not safe to demolish a building until you're sure both the electric and gas service is completely disconnected. If you don't, you could be liable for damages. If you're not sure if service has been disconnected or not, it's always best to call us to check for you. Here's how to ensure we're out of your way for your next construction or demolition project:
- Call us at least 30 days in advance to make an abandonment request.
- Call 811 to have all public underground utilities located before demolition or any excavation.