Check outage status or report a power outage

Whenever and wherever an outage occurs, we're prepared to respond and keep you informed. You can see current outages, report an outage to us or sign up for outage alerts.

Find your location to see outage status, cause and estimated restoration time.

  • Refresh your page to see updated information on the map
  • You can view reported power outages in your area by searching for your city or zip code, selecting a pin on the map, or by clicking a city on the table

Current power outages

Outage Update at 1 p.m. CT, May 24, 2019

Currently 95% of customers affected by Thursday morning's storm have had their service restored, as NIPSCO crews continue to make progress restoring service throughout the territory. Fewer than 1,100 customers of the original 35,000 customers affected by yesterday's storm remain without power. We continue to monitor and prepare for additional weather systems today and into the weekend.

As crews continue to work to restore service as quickly and safely as possible, NIPSCO currently estimates power to be restored by the following times - based on current information - for the following locations:

City Estimated Time of Restoration  (Central Time)
ANGOLA Friday, 5 p.m.
BRISTOL Friday, 5 p.m.
GOSHENFriday, 10 p.m.
HOWE Friday, 5 p.m.
LAGRANGE Friday, 5 p.m.
LIGONIER Friday, 5 p.m.
MENTONE Friday, 5 p.m.
MONTICELLO Friday, 5 p.m.
NAPPANEE Friday, 5 p.m.
NEW PARIS Friday, 5 p.m.
NORTH WEBSTER Friday, 5 p.m.
SYRACUSE Friday, 5 p.m.
TOPEKA Friday, 5 p.m.
WARSAW Friday, 5 p.m.
WINONA LAKE Friday, 5 p.m.

*Based on current information and subject to change. Some customers in the listed areas may be restored prior to the estimated restoration times.

We understand that any service outage is an inconvenience and thank you for your patience and understanding during our restoration efforts. 

Safety First – Stay Away from Downed Power Lines
Most important to your safety is to avoid downed power lines, damaged poles or other hazardous situations. Every downed wire should be treated as though it is a live wire.

Restoration Process
Following an assessment of the damage, NIPSCO’s restoration process begins with repairing large transmission and distribution lines that supply electricity to large numbers of customers in large geographic areas – including critical customers such as hospitals and emergency response. Repairs to other lines that serve smaller groups of customers can’t be made until the larger lines feeding electricity to those areas are repaired. When crews work on damaged trees during storms, they focus on repairs that are critical to our facilities and to restoring power and do not clean up or remove branches and debris that may be left behind. Contact your local municipal officials for more information on storm debris disposal.

Map Legend

Approximate number of customers affected

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1-49
50-499
500-4999
5000+

Customer Outages

City Total Affected
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Total Affected
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Report an outage

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By Text

Text “OUT” to 444111.*

*For text reports: You will receive text responses confirming your address and contact information. NIPSCO does not charge for any texts, however your carrier may charge text messaging and data rates depending on your mobile plan. Never text while driving.

More about outages

Employees restoring power for customers

How we restore power

Being without power is inconvenient. When your power goes out, our team works quickly to restore your power.

Learn the Process

Generator outside home

Generator safety

Learn how to safely use a generator during an outage.

Learn More

Employees working on electric lines

Trees and power lines

If you see any lines sagging into trees or laying on the ground, do not touch the lines. Report it immediately by calling 1-800-4-NIPSCO 24 hours a day.

Learn More

Storm lightning

Prepare for an outage

It’s important you know what to do before, during and after a storm to keep you safe.

Get Prepared

Service lines on pole

Service line damage

Your service line (often referred to as a weatherhead) is part of your home. If it gets damaged, you may have a responsibility to have repairs made.

View Responsibilities

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Report a street light outage

Find or report a street light outage in your neighborhood.

Report an Outage


Frequently asked questions

Do you reimburse for lost food in my refrigerator/freezer?

We accept claims for losses from power outages caused by NIPSCO. However, storms are considered an act of nature, so we do not reimburse customers for damages to property or food spoilage.

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Why does my power go out?

Trees are the leading cause of power outages, but cars hitting poles, animals getting into electrical equipment and weather conditions can all have an impact on interruptions to your service.

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Why do my neighbors have power and I don't?

There are two likely causes. Either your home or business is tied to a different electric circuit/line than your neighbor. Or, there might be a situation only affecting your home/business that requires your attention - such as your circuit breaker or weatherhead.

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Am I a priority to be restored if I have life support?

We are not able to provide priority response to life support/medical equipment members in the restoration process. It’s important that members with special needs make prior arrangements for a back-up power supply. This may mean having a generator or going to a health care facility that has back-up power.

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Why are there leftover branches and debris left in my yard?

During routine, scheduled tree trimming work, our crews do clean up debris left behind. However, when crews work on damaged trees during storms, they focus on repairs that are critical to restoring power, and do not clean up or remove branches and debris that may be left behind. Contact your local city officials for more information on storm debris disposal.

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Get alerts for outages

Receive updates on the cause of your power outage and estimated restoration times. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.