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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
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      • Flooding Safety
      • Winter Weather Safety
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      • Fallen Power Lines
      • Trees and Your Power
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      • Ladder Safety
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      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
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      • Manufactured New Home Program
      • Heating Cost Calcuator
      • Residential Midstream Channel
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Power Outages

Check outage status or report a power outage 

 

Whenever and wherever an outage occurs, we're prepared to respond and keep you informed. You can see current outages, report an outage to us or sign up for outage alerts.


Current power outages

Find your location to see outage status, cause and estimated restoration time.

  • This map is updated every 10 minutes
  • You can view reported power outages in your area by searching for your city or zip code, selecting a pin on the map, or by clicking a city on the table
Outages
  • Power Outages
    • Storm Center
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    • Report a Street Light Outage
    • Prepare for an Outage
    • How We Restore Power
    • Service Line Damage
    • Generator Safety
  • Report an Outage
  • Gas Outages

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Map Legend

Approximate number of customers affected

multicolored multiple outages pinMultiple Outages
1-49
50-499
500-4999
5000+
Report Outages Sign Up For Alerts

Customer Outages

City Total Affected
City
Show All Cities
City
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Total Affected
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Total NIPSCO Customers Affected
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Report an outage

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Online

Report a power outage

Report Outage

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Mobile App

Report an outage from your mobile device

Download the App

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By Text

Text ‘OUT’ to 444111 to report a power outage.

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By Phone

Call 1-800-4NIPSCO (1-800-464-7726).

*For text reports: You will receive text responses confirming your address and contact information. NIPSCO does not charge for any texts, however your carrier may charge text messaging and data rates depending on your mobile plan. Never text while driving.


Get alerts for outages

Receive updates on the cause of your power outage and estimated restoration times. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

Sign In to Enroll

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More about outages

Employees restoring power for customers

How we restore power

Being without power is inconvenient. When your power goes out, our team works quickly to restore your power.

Learn the Process

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Trees and power lines

If you see any lines sagging into trees or laying on the ground, do not touch the lines. Report it immediately by calling 1-800-4NIPSCO (1-800-464-7726) 24 hours a day.

Learn More

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Generator safety

Learn how to safely use a generator during an outage.

Learn More

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Report a street light outage

Find or report a street light outage in your neighborhood.

Report an Outage

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Prepare for an outage

It’s important you know what to do before, during and after a storm to keep you safe.

Get Prepared

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Service line damage

Your service line (often referred to as a weatherhead) is part of your home. If it gets damaged, you may have a responsibility to have repairs made.

View Responsibilities


Frequently asked questions

Do you reimburse for lost food in my refrigerator/freezer?

We accept claims for losses from power outages caused by NIPSCO. However, storms are considered an act of nature, so we do not reimburse customers for damages to property or food spoilage.

Thank you for your response.

Was this helpful?

Why does my power go out?

Trees are the leading cause of power outages, but cars hitting poles, animals getting into electrical equipment and weather conditions can all have an impact on interruptions to your service.

Thank you for your response.

Was this helpful?

Why do my neighbors have power and I don't?

There are two likely causes. Either your home or business is tied to a different electric circuit/line than your neighbor. Or, there might be a situation only affecting your home/business that requires your attention - such as your circuit breaker or weatherhead.

Thank you for your response.

Was this helpful?

Am I a priority to be restored if I have life support?

We are not able to provide priority response to life support/medical equipment members in the restoration process. It’s important that members with special needs make prior arrangements for a back-up power supply. This may mean having a generator or going to a health care facility that has back-up power.

Thank you for your response.

Was this helpful?

Why are there leftover branches and debris left in my yard?

During routine, scheduled tree trimming work, our crews do clean up debris left behind. However, when crews work on damaged trees during storms, they focus on repairs that are critical to restoring power, and do not clean up or remove branches and debris that may be left behind. Contact your local city officials for more information on storm debris disposal.

Thank you for your response.

Was this helpful?
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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.