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Storm Restoration Update
As of 11 a.m. CT | Aug. 17, 2026
Next scheduled update: 4 p.m. CT | Aug. 17, 2026
Current Status
Customers currently without power: 102,000
Customers restored since the start of the event: 236,000
Historic Storm Event
Consecutive severe weather events have caused unprecedented damage across NIPSCO's electric system. Approximately 301,000 outages affecting more than 60% of NIPSCO's electric customers made Aug. 11th’s storm one of the largest outage events in the company's history. To date, NIPSCO has experienced 338,000 total outages due to ongoing storm damage from Aug. 11th-16th.
- Of the original 301,000 affected customers, NIPSCO has restored power to 75% of those customers with 75,000 remaining.
Restoration Expectations
Current System-Level ETRs
- Approximately 90% restored by Tuesday, Aug. 18 at 11:59 p.m.
- Approximately 100% restored by Friday, Aug. 21 at 11:59 p.m.
Community-Specific Restoration Estimates
IMPORTANT NOTE: Estimates below are when NIPSCO expects a majority of the remaining customers to be restored in these communities, based on current information. There may be individual cases that extend beyond the times provided. This is an early estimate and may change as assessments continue. We will share updates as more information becomes available.
If you do not see your city listed, it is part of a larger service area within the cities listed or is still under assessment. Please know your service is still included, and our crews are focused on addressing outages impacting all customers. We will share more precise city-related estimated restoration times once damage assessments are complete. We want to assure you that every customer and outage is important to us and remains a priority.
Tuesday, August 18th by 11:59 p.m.
- Beverly Shores, Cedar Lake, Crown Point, Hanna, Hebron, Kouts, Laporte, Long Beach, Lowell, Michigan City, Saint John, Schneider, Sumava Resorts, Union Mills
Wednesday, August 19th by 5:00 p.m.
- Demotte, Hobart, Kingsbury, Kingsford Heights, Merrillville, Michiana Shores, Mill Creek, Porter, Shelby, Rolling Prairie, Wanatah, Westville
Wednesday, August 19th by 11:59 p.m.
- Chesterton, Dyer, Schererville, Valparaiso
Resources Supporting Restoration
Thousands of NIPSCO employees, contractor resources, mutual assistance personnel, employees from affiliated Columbia Gas companies, and support from the Indiana National Guard continue working around the clock to restore service safely and as quickly as possible.
Medical Equipment & Special Circumstances
We understand that some customers depend on electrically powered medical or life-support equipment, and we recognize the challenges extended outages may present. Customers should follow their emergency preparedness plans and use backup power or alternative arrangements as needed. If you are experiencing a medical emergency, call 911 immediately.
Storm Community Support Events
As crews continue working to safely restore service following recent weather events, NIPSCO and community partners are hosting Community Support Events for affected customers and residents. Support includes bottled water, meals and snacks, device charging stations, storm safety information, customer assistance, restoration updates and resources. Lunch and dinner will be served at each location while supplies last. Visit our newsroom to learn more.
Cooling Centers and Community Resources
We understand many customers remain without power and are looking for places to stay cool and safe.
For the latest information on cooling centers, shelters, and other community resources, customers should visit the Indiana Department of Homeland Security's Open Shelters & Centers Dashboard, which is updated as locations open, close, or modify operating hours.
Emergency Operations Status
Electric Operations remains in emergency response mode through Friday, Aug. 21.
To support restoration efforts, crews and resources remain focused on storm response and power restoration.
During this period:
- Emergency response and restoration activities remain the highest priority.
- Some non-emergency electric work may be delayed.
- Service disconnections for non-payment will not be performed while emergency operations remain in effect.
Intermittent Outages During Storm Restoration
We recognize the frustration customers may feel when power is restored only to be interrupted again. During storm restoration efforts, it is sometimes necessary to temporarily de-energize portions of the electric system so crews can safely complete repairs, replace damaged equipment, or restore service to additional customers who have not yet had their power restored. We understand how frustrating this situation can be and appreciate our customers' continued patience and understanding as crews work around the clock to restore service as safely as possible.
Outage Map Questions
Customers may not see their specific address on the outage map.
The outage map is intended to provide a general view of outages and restoration activity across our service territory and is not designed to display individual customer addresses.
Not seeing an address on the outage map does not mean NIPSCO is unaware of the outage.
Customers should continue to report outages and monitor restoration progress through the outage map and updates on NIPSCO.com.
Safety Reminder
Stay away from downed power lines.
Always assume a downed power line is energized and dangerous, even if you don't see a spark or flame. Never touch a downed line or anything it may be contacting, including trees, fences, vehicles or standing water.
Report downed power lines immediately by calling 911 and 1-800-4NIPSCO (1-800-464-7726).
Current power outages
Find your location to see outage status, cause and estimated restoration time.
- This map is updated every 10 minutes
- You can view reported power outages in your area by searching for your city or zip code, selecting a pin on the map, or by clicking a city on the table
STORM DOCUMENTATION: JUNE 11 STORM
Customers who need storm-related documentation for the June 11 storm can view the list of affected communities below.
STORM DOCUMENTATION: JUNE 24 STORM
Customers who need storm-related documentation for the June 24 storm can view the list of affected communities below.
STORM DOCUMENTATION: AUGUST 11 STORM
Customers who need storm-related documentation for the August 11 storm can view the list of affected communities below.
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Map Legend
Approximate number of customers affected
Multiple Outages
1-49
50-499
500-4999
5000+
Customer Outages
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Report an outage
Mobile App
Report an outage from your mobile device
By Text
Text ‘OUT’ to 444111 to report a power outage.
By Phone
Call 1-800-4NIPSCO (1-800-464-7726).
*For text reports: You will receive text responses confirming your address and contact information. NIPSCO does not charge for any texts, however your carrier may charge text messaging and data rates depending on your mobile plan. Never text while driving.
Get alerts for outages
Receive updates on the cause of your power outage and estimated restoration times. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
More about outages
How we restore power
Being without power is inconvenient. When your power goes out, our team works quickly to restore your power.
Trees and power lines
If you see any lines sagging into trees or laying on the ground, do not touch the lines. Report it immediately by calling 1-800-4NIPSCO (1-800-464-7726) 24 hours a day.
Generator safety
Learn how to safely use a generator during an outage.
Report a street light outage
Find or report a street light outage in your neighborhood.
Prepare for an outage
It’s important you know what to do before, during and after a storm to keep you safe.
Service line damage
Your service line (often referred to as a weatherhead) is part of your home. If it gets damaged, you may have a responsibility to have repairs made.
Frequently asked questions
Do you reimburse for lost food in my refrigerator/freezer?
We accept claims for losses from power outages caused by NIPSCO. However, storms are considered an act of nature, so we do not reimburse customers for damages to property or food spoilage.
Thank you for your response.
Why does my power go out?
Trees are the leading cause of power outages, but cars hitting poles, animals getting into electrical equipment and weather conditions can all have an impact on interruptions to your service.
Thank you for your response.
Why do my neighbors have power and I don't?
There are two likely causes. Either your home or business is tied to a different electric circuit/line than your neighbor. Or, there might be a situation only affecting your home/business that requires your attention - such as your circuit breaker or weatherhead.
Thank you for your response.
Am I a priority to be restored if I have life support?
We are not able to provide priority response to life support/medical equipment members in the restoration process. It’s important that members with special needs make prior arrangements for a back-up power supply. This may mean having a generator or going to a health care facility that has back-up power.
Thank you for your response.
Why are there leftover branches and debris left in my yard?
During routine, scheduled tree trimming work, our crews do clean up debris left behind. However, when crews work on damaged trees during storms, they focus on repairs that are critical to restoring power, and do not clean up or remove branches and debris that may be left behind. Contact your local city officials for more information on storm debris disposal.
Thank you for your response.