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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
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      • Heating Cost Calcuator
      • Residential Midstream Channel
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Pipeline Integrity Management Plan

NIPSCO has implemented a TIMP for our transmission pipelines

NIPSCO is committed to continually improving the safety and reliability of our natural gas pipelines.  In conformance with federally mandated regulations issued by the U.S. Department of Transportation’s Pipeline Hazardous Materials Safety Administration, NIPSCO has implemented a Transmission Integrity Management Program for our transmission pipelines. A Transmission Integrity Management Program is a comprehensive, systematic process for evaluating and reducing risks to pipeline safety. This is achieved by:

  • Identification and Risk Assessment of Threats to Pipeline Safety

    Construction records, operating history, maintenance records, and environmental data are integrated and evaluated to identify conditions or hazards that could negatively impact the integrity of pipelines and to understand the severity of the risk posed by the threat.  Risk assessment is an analytical consideration of the risk factors that promotes an effective allocation of resources for appropriate prevention, detection, and mitigation activities.

  • Identification of High Consequence Areas

    High Consequence Areas are locations with high population density, difficult to evacuate facilities such as hospitals and schools, and locations where people congregate such as churches, office buildings, and recreational areas. Transmission pipelines that are near these locations are prioritized for enhanced pipeline inspections. NIPSCO consults with public officials in identifying these locations.

  • Prevention, Detection, and Mitigation Activities

    Periodic field inspection of transmission pipelines are conducted within regular intervals to proactively discover locations where the pipeline could be corroding or damaged. Pipeline flaws that are discovered are repaired before they can impact the safety and reliability of the pipeline.

    Prevention and mitigation activities are selected to address the unique conditions impacting each pipeline.

    Examples of these activities include: 

  • Patrolling/surveying the pipeline corridor to look for indications of abnormal conditions such as missing pipeline markers, construction activity, potential gas leaks, rights-of-way encroachments, changes to the terrain due to rain/flooding, or other issues detrimental to the safe operation of the pipeline
  • Monitoring excavating activity of third parties in the vicinity of our transmission pipelines
  • Developing improvements to emergency response
  • Communication of pipeline safety information to public officials, emergency responders, the general public, and NIPSCO employees
  • Replacement of aging pipeline facilities with state-of-the-art facilities
  • Continuous Safety Improvement

    As the Transmission Integrity Management matures, our knowledge of the conditions of our pipelines is enhanced. We use this knowledge to continually evaluate the effectiveness of risk reduction activities and our decision making processes. We evaluate the integrity management program for areas of success and looks for other areas on our pipeline system where improvements can be made. Our prevention, detection, and mitigation activities evolve to ensure continual improvement in the safety of the transmission pipelines. NIPSCO actively seeks the use of new technologies and adopts best operating practices to improve the effectiveness of the program.

To view the location of natural gas transmission pipelines operated by NIPSCO and other companies, visit the U.S. Department of Transportation National Pipeline Mapping System (NPMS) website at: https://www.npms.phmsa.dot.gov

 

 

Safety
  • Natural Gas Safety
    • How to Recognize a Gas Leak
    • Contact 811 Before You Dig
    • Gas Line Responsibilities
    • Encroachment Awareness
    • Automatic Shut-Off Devices
    • Sewer Line Safety
    • Pipeline Integrity Management Plan
    • Advanced Leak Detection
  • Home Safety
    • Appliance Safety
      • Safe Appliance Installation
      • Care for Your Appliances
    • Carbon Monoxide
    • Proper Venting
    • Impostors and Scams
    • Find a Contractor
    • Safety Products
    • Digger’s Dog House
  • Weather Safety
    • Flooding Safety
    • Winter Weather Safety
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    • Fallen Power Lines
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    • Ladder Safety
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    • Laundry
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    • Bathroom
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Know Your Home Brochure Cover

Safety is Knowing

Learn how to keep your home or business safe.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.