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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add New Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Builders and Developers
      • Residential Construction
        • Service Application
        • Buried Hazards Form
      • Commercial Construction
        • Service Application
        • Buried Hazards Form
      • Landlord Services
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Work in Your Neighborhood
      • Electric and Gas Projects​
      • Gas Meter Inspection Program
      • Locating Gas Lines
      • Advanced Metering - AMI
        • Electric AMI
        • Gas AMI
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy
      • Your Energy, Your Future
      • Green Power
        • Enroll in Green Power
      • Net Metering
      • Feed-in Tariff
      • Excess Distributed Generation Tariff
      • Renewable Natural Gas
        • RNG Producers
          • Renewable Natural Gas Application
      • Green Path
    • Electric Vehicles
      • Electric Vehicle Charging
    • Outdoor Lighting
      • Dusk to Dawn Lights
        • Enroll in Dusk to Dawn
      • LED Streetlights
        • Streetlight Request Form
      • Request a Traffic Light
  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
      • Living Room
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • DependaBill
      • Price Protection Service
      • CHOICE®
      • Budget Plan
      • Paperless Billing 
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
        • SERV for Veterans
        • SILVER for Seniors
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Online Marketplace
      • Rebates
      • Home Energy Tips
      • Appliance Recycling
      • Retail Products
      • Home Energy Assessment
      • HomeLife Energy Efficiency Calculator
      • Income Qualified Weatherization
      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
      • Residential New Construction Program
      • Manufactured New Home Program
      • Heating Cost Calcuator
      • Residential Midstream Channel
    • For Your Business
      • Business Online Marketplace
      • Business Energy Tips
      • Prescriptive Incentive Program
      • Custom Incentive Program
      • Retro-Commissioning Incentives
      • Small Business Direct Install Program
      • New Construction Incentives
    • Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
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NIPSCO Mobile App

All your favorite features in one app. Get mobile.

Pay your bill, track usage, manage accounts, report an outage and more... all from the convenience of your iOS or Android smartphone, tablet or mobile device. Download in seconds and securely log in with the option to use Face or Touch ID making access safer and easier than ever before! Conveniently use one account to log in to our website and mobile app. 

Download the free mobile app from your smartphone today!


NIPSCO mobile app for iPhone®

Look no further - Customize your account with the NIPSCO mobile app for iPhone. It's perfect for YOU!


NIPSCO mobile app for Android™

Look no further - Customize your account with the NIPSCO mobile app for Android. It's perfect for YOU!


Why Download?



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View and Pay Your Bill

Download your bill, pay with ACH, credit, debit and more! View your payment history from anywhere.



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Manage Your Account

Enroll in Paperless Billing, AutoPay, Budget, Payment Plans and Notifications.



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Report an Outage

See and report power outages or manage your outage alert settings.



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Track Your Usage

Compare your month-over-month energy usage history.

 

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Start. Stop. Move.

You can start, stop or move service and easily manage multiple accounts.

 

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Easy Login

Single sign-in for web and mobile app. Mobile option to use Touch ID or Face Recognition.


Other Ways to Manage Your Account

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Ask a question >
 
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Answers, automated >
 
 

Popular Links

Make a Payment
Account Info
Budget
AutoPay
Outages
Understanding Your Bill
Pay by Phone

Frequently Asked Questions


What payment options are available through the mobile app?

On the mobile app, you can pay using your bank account, credit card, debit card, PayPal or Amazon Pay. Our payment processing vendor Paymentus will charge a convenience fee of $2.00 per transaction.

Thank you for your response.

Was this helpful?

Can I start, stop or move my service using the mobile app?

Yes, you can start, stop or move your service on the mobile app with or without logging in. You can select Continue as Guest and the select the action you'd like to take. You can also log into your account, select More from the menu on the bottom, then Services.

Thank you for your response.

Was this helpful?

How do I register a new account using the mobile app?

From the app login screen, select Register, then follow the prompts to complete your registration. You’ll need some information to verify your account:

  • Your 10-digit account number, or
  • Phone number associated with your account
Plus one of the following:

  • PIN
  • Date of Birth (For security purposes, Date of Birth can only be used to register if you verified your account using the 15-digit account number)
  • Tax ID (business customers only)
  • The last four digits of your social security number

Thank you for your response.

Was this helpful?

Why am I unable to login to the mobile app?

You may have too many accounts linked with your profile to use our mobile app. If you have more than 15 linked accounts, you can manage your accounts on our website.

Thank you for your response.

Was this helpful?

How many accounts can I manage in the mobile app?

Our mobile app is optimized to manage up to 15 accounts in one profile. You can link up to 15 accounts to your profile. If you'd like to link or manage more, you can do so on our website.

Thank you for your response.

Was this helpful?

How do I enroll in Budget Plan using the mobile app?

Once you log in to the mobile app, you can enroll in Budget Plan by clicking Budget Plan on the dashboard under Program Status or selecting Billing and scrolling to Budget Plan.

Thank you for your response.

Was this helpful?
Simple. Convenient. Secure. 

Download the NIPSCO mobile app today!

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.