Manage service

You can request new service at a location, move your existing service or add new lines to a home or business.

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For your home

If you need to put gas or electric service in your name at an address we serve, need to add new lines and appliances, or even need to move or remove lines at a home, we can help.

Get Service For Your Home

Baker business owners at work

For your business

If you need to put gas or electric service in your name at an address we serve, need to add new lines and appliances, or even need to move or remove lines at a business, we can help.

Get Service For Your Business

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For builders and developers

Get natural gas and electric service installed for your new project.

Complete Forms

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For contractors and plumbers

Become a trade ally, find out how to convert a customer to natural gas or get answers to your questions.

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Landlord and tenant relationships

We can set up a relationship to automatically transfer service into a landlord's name when a tenant requests termination. Please note that the relationship does not apply if the tenant is shut off for non-payment. All tenant accounts must be current to be eligible for a landlord/tenant agreement. Any deposits that might be required must be paid in advance.

How to request an agreement

To request a landlord/tenant agreement, please download our landlord and tenant relationship form that must be completed in its entirety, signed and then can be faxed directly to 1-866-248-7296, or mailed to NIPSCO, P.O. Box 13007, Merrillville, IN 46411. We will notify you of your eligibility after receiving your letter.

How to cancel an agreement

To cancel an existing agreement, the landlord must submit the request in writing in advance of the requested effective date. We will place an order to discontinue service on any account covered by the agreement unless the landlord requests that service should be left on. Requests may be faxed directly to 1-866-248-7296, or mailed to NIPSCO, P.O. Box 13007, Merrillville, IN 46411. Be sure to include the following information:

  • NIPSCO account number
  • Name
  • Address
  • Contact phone number

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.