Payment Plans
We offer payment arrangements to help you if you are having trouble paying your bill.
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.
Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.
It’s the enhanced program you rely on to even out your energy costs and keep monthly bills more predictable.
Sign up today and simplify your payments.
We know costs are rising for many everyday needs, and we understand that any added fee can be frustrating. Learn more about the Paymentus payment convenience fee increase and ways to avoid this cost.
Payment Options
As seasons change, utility costs can put added pressure on household budgets. If you need assistance, support programs may be available to help. Visit our website to explore resources and find out what options may be available for your household. Accepting applications now!
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Upgrade your home's comfort and efficiency for less this Black Friday! Eligible NIPSCO customers can save up to $115 on select smart thermostats3 from trusted brands like Google Nest, ecobee, Honeywell Home, and Sensi.
Smart thermostats make it easy to manage your home's temperature, adjust settings from anywhere and create personalized schedules that help reduce unnecessary energy use.
We offer payment arrangements to help you if you are having trouble paying your bill.
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
Have an emergency?
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.
Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.