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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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Residential New Construction Program

Earn cash incentives for building high-efficiency homes

Home builders within NIPSCO's service territory can earn cash incentives through NIPSCO’s Residential New Construction Program. Incentives will be paid to the home builder on a per-home basis, and residential home builders can earn up to $3,633 per home! 

New construction homes must meet minimum requirements for ENERGY STAR® 3.1, Exhibit 1, zone 5 for heating, cooling and water equipment. ENERGY STAR® certification is not required. New construction homes must be rated by a Certified RESNET Home Energy Rater or Rating Field Inspector to qualify and be submitted through the NIPSCO Ekotrope site. 

All applications received must use the application linked below and meet the new requirements to qualify for a rebate.


Rebate Information

 Area- Conditioned Space (sq ft)   Electric Customer   Gas Customer   Combo Customer  
 1,000-2,000  $300  $500  $800 
 2,001-3,000  $500  $800  $1,300 
 3,001-4,000  $700  $1,200  $1,900 
 Greater than 4,001  $900  $1,400  $2,300 

 

 HVAC Measures   Electric Customers   Gas Customers  Combo Customers  
 Central AC(>16.2 SEER2)  $500  X  $500 
 Central AC (>17.2 SEER2)  $650  X  $650 
 High-Efficiency Furnace (>96 AFUE)  X  $615  $615 
 High-Efficiency Furnace (>97 AFUE)   X  $683  $683 

 

 

  1. New Construction electric and natural gas home must have corresponding active NIPSCO residential electric and/or natural gas service at the time of application, an electric cooling system, and utilize natural gas for all space heating to be eligible. 
  2. The maximum NIPSCO Residential New Construction rebate value may not exceed $3,633 per qualifying home. 
  3. New Construction electric only homes must have active NIPSCO residential electric service AND the home must have an electric cooling system to be eligible. 
  4. New Construction natural gas service only homes must have active NIPSCO residential natural gas service AND the home must utilize natural gas for all space heating to be eligible.
  5. New Construction homes using ground source heat pumps (geothermal) or dual fuel systems (a heat pump used in conjunction with a gas furnace) are only eligible for an electric rebate through the Residential New Construction program.

How home builders can participate

Complete the application

Send in your application by email, fax or mail

  • Email your completed PDF to
    NIPSCO.SaveEnergy@TRCcompanies.com
  • Fax to
    1-877-511-5032
  • Mail to 
    RNC Rebate Program c/o TRC
    P.O. Box 14237
    Merrillville, IN 46411

All faxed and emailed applications will receive an email confirmation. If you do NOT receive confirmation within three (3) business days or you do not have email, please call TRC at 1-800-721-7385 to confirm that we received your application.


Eligibility Requirements

  • This program offering is only available to home building companies of new construction homes.
  • Homes must be new construction.
  • Homes must have active NIPSCO residential electric and/or natural gas service at the time of application submission. 
  • Homes must be detached single family, duplex, townhouses or multifamily end unit type.
  • New construction homes must meet minimum requirements for ENERGY STAR 3.1, Exhibit 1, zone 5 for heating, cooling and water equipment. ENERGY STAR certification is not required. 
  • Projects must be submitted through a HERS/ENERGY STAR Rater and be entered on the NIPSCO Ekotrope site.  
  • Homes receiving a rebate in the Residential New Construction program will not be eligible for HVAC and water heater rebates through any other NIPSCO Residential programs or instant discounts in the Online Marketplace for a period of three (3) years after date of new construction rebate.  
  • Applications must be submitted within 90 days of rater completion date between January 1, 2025 – November 30, 2025. Applications for homes rated after October 31, 2025 must be postmarked by November 30, 2025.  Applications postmarked after November 30, 2025 will begin processing in January 2026 dependent on program availability, funding, and eligibility.
  • 2025 program funds are limited. Applications are processed and paid on a first-come, first-served basis.

Have questions?

To speak with a program representative, call TRC toll free at 1-800-721-7385 (Monday – Friday, 8 a.m.-5 p.m. CST).

NIPSCO’s residential energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.