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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.

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Energy Assistance for Seniors

SILVER (Seniors in Indiana Low-income and Vulnerable Energy Resource) is an income-eligible assistance program that offers a one-time benefit to NIPSCO's senior citizen customers who are 60 years of age or older and need financial assistance with NIPSCO gas residential utility charges. The SILVER program will be available from December 1 – May 31 or until funds are exhausted. Customers must meet the following requirements to be eligible for program funds:

Senior citizen 60 years or older
Active residential gas utility account
Past due balance
Household income at or below 250% of the federal poverty level

How to apply for SILVER

Complete and submit the online SILVER application below.

You will be notified of your eligibIlITy status by phone within 30 BUSINESS days.

Complete the SILVER application below

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.