Online
Report a power outage
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.
Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.
⚡ Customers currently without power: 146,000
✅ Customers restored since the start of the event: 175,000
📈 Historic Storm Event
Three consecutive severe weather events have caused unprecedented damage across NIPSCO's electric system.
At peak, more than 60% of NIPSCO's electric customers were without power, making this one of the largest outage events in company history.
Resources Supporting Restoration
Thousands of NIPSCO employees, contractor resources, mutual assistance personnel, employees from affiliated Columbia Gas companies, and support from the Indiana National Guard continue working around the clock to restore service safely and as quickly as possible.
Restoration Expectations
⚡ Current System-Level ETRs
Restoration timelines remain subject to change as additional damage is identified and weather conditions evolve.
Medical Equipment & Special Circumstances
We understand that some customers depend on electrically powered medical or life-support equipment, and we recognize the challenges extended outages may present. Customers should follow their emergency preparedness plans and use backup power or alternative arrangements as needed. If you are experiencing a medical emergency, call 911 immediately.
❄️Cooling Centers and Community Resources
We understand many customers remain without power and are looking for places to stay cool and safe.
For the latest information on cooling centers, shelters, and other community resources, customers should visit the Indiana Department of Homeland
Security's Open Shelters & Centers Dashboard, which is updated as locations open, close, or modify operating hours.
Emergency Operations Status
🚨 Electric Operations remains in emergency response mode through Friday, Aug. 21.
To support restoration efforts, crews and resources continue to be focused on storm response and power restoration.
During this period:
Outage Map Questions
🗺️ Customers may not see their specific address on the outage map.
The outage map is intended to provide a general view of outages and restoration activity across our service territory and is not designed to display individual customer addresses.
Not seeing an address on the outage map does not mean NIPSCO is unaware of the outage.
Customers should continue to report outages and monitor restoration progress through the outage map and updates on NIPSCO.com.
Safety Reminder
⚠️ Stay away from downed power lines.
Always assume a downed power line is energized and dangerous, even if you don't see a spark or flame. Never touch a downed line or anything it may be contacting, including trees, fences, vehicles or standing water.
Report downed power lines immediately by calling 911 and 1-800-4NIPSCO (1-800-464-7726).
Weather Outlook
⛈️ Additional storm activity remains possible across northern Indiana over the next 24-48 hours.
Additional severe weather could:
We appreciate our customers' continued patience and understanding as restoration work continues following this historic three-day storm event.
Find your location to see outage status, cause and estimated restoration time.
Customers who need storm-related documentation for the June 11 storm can view the list of affected communities below.
Customers who need storm-related documentation for the June 24 storm can view the list of affected communities below.
Customers who need storm-related documentation for the August 11 storm can view the list of affected communities below.
{[{ norsDownText }]}
Approximate number of customers affected
| City | Total Affected |
|---|---|
|
City
Show All Cities
|
|
|
City
{[{ location.city }]} {[{ location.zip }]}
|
Total Affected
{[{ location.affected }]}
|
Report a power outage
Report an outage from your mobile device
Text ‘OUT’ to 444111 to report a power outage.
Call 1-800-4NIPSCO (1-800-464-7726).
*For text reports: You will receive text responses confirming your address and contact information. NIPSCO does not charge for any texts, however your carrier may charge text messaging and data rates depending on your mobile plan. Never text while driving.
Get alerts for outages
Receive updates on the cause of your power outage and estimated restoration times. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
Being without power is inconvenient. When your power goes out, our team works quickly to restore your power.
If you see any lines sagging into trees or laying on the ground, do not touch the lines. Report it immediately by calling 1-800-4NIPSCO (1-800-464-7726) 24 hours a day.
Learn how to safely use a generator during an outage.
Find or report a street light outage in your neighborhood.
It’s important you know what to do before, during and after a storm to keep you safe.
Your service line (often referred to as a weatherhead) is part of your home. If it gets damaged, you may have a responsibility to have repairs made.
We accept claims for losses from power outages caused by NIPSCO. However, storms are considered an act of nature, so we do not reimburse customers for damages to property or food spoilage.
Thank you for your response.
Trees are the leading cause of power outages, but cars hitting poles, animals getting into electrical equipment and weather conditions can all have an impact on interruptions to your service.
Thank you for your response.
There are two likely causes. Either your home or business is tied to a different electric circuit/line than your neighbor. Or, there might be a situation only affecting your home/business that requires your attention - such as your circuit breaker or weatherhead.
Thank you for your response.
We are not able to provide priority response to life support/medical equipment members in the restoration process. It’s important that members with special needs make prior arrangements for a back-up power supply. This may mean having a generator or going to a health care facility that has back-up power.
Thank you for your response.
During routine, scheduled tree trimming work, our crews do clean up debris left behind. However, when crews work on damaged trees during storms, they focus on repairs that are critical to restoring power, and do not clean up or remove branches and debris that may be left behind. Contact your local city officials for more information on storm debris disposal.
Thank you for your response.
Have an emergency?
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.
Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.