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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
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    • Manage Account
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      • Wallet & Payment Methods
      • Add New Account
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      • Builders and Developers
      • Residential Construction
        • Service Application
        • Buried Hazards Form
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        • Service Application
        • Buried Hazards Form
      • Landlord Services
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Work in Your Neighborhood
      • Electric and Gas Projects​
      • Gas Meter Inspection Program
      • Locating Gas Lines
      • Advanced Metering - AMI
        • Electric AMI
        • Gas AMI
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy
      • Your Energy, Your Future
      • Green Power
        • Enroll in Green Power
      • Net Metering
      • Feed-in Tariff
      • Excess Distributed Generation Tariff
      • Green Path
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      • Electric Vehicle Charging
    • Outdoor Lighting
      • Dusk to Dawn Lights
        • Enroll in Dusk to Dawn
      • LED Streetlights
        • Streetlight Request Form
      • Request a Traffic Light
  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
      • Living Room
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • DependaBill
      • Price Protection Service
      • CHOICE®
      • Budget Plan
      • Paperless Billing 
      • AutoPay
    • Financial Support
      • Payment Plans
      • Shut Off and Reconnect Process
      • Income-Eligible Assistance Programs
        • Eligibility Calculator
        • Resource Center
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        • SILVER for Seniors
      • Give the Gift of Energy
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Online Marketplace
      • Rebates
      • Home Energy Tips
      • Appliance Recycling
      • Retail Products
      • Home Energy Assessment
      • HomeLife Energy Efficiency Calculator
      • Income Qualified Weatherization
      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
      • Residential New Construction Program
      • Manufactured New Home Program
      • Heating Cost Calcuator
    • For Your Business
      • Business Online Marketplace
      • Business Energy Tips
      • Prescriptive Incentive Program
      • Custom Incentive Program
      • Retro-Commissioning Incentives
      • Small Business Direct Install Program
      • New Construction Incentives
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PAYMENT PLANS ARE AVAILABLE
We know there are times when it may be difficult for you to pay your bill. We offer a variety of payment options to help you get back on track.
Payment Plans Available
PAYMENT PLANS ARE AVAILABLE
We know there are times when it may be difficult for you to pay your bill. We offer a variety of payment options to help you get back on track.
Payment Plans Available

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  • FALL IN LOVE WITH OUR PAYMENT OPTIONS
    Payment Options Made for You and Your Love!

    Everyone has unique needs and individual approaches to accomplishing tasks. That’s why we provide a bouquet of online payment options to suit your needs, making it easy and convenient for you to pay your bill. Simplify your life with a one-time payment, reduce risk with a bank payment, or set it and forget it with Autopay. 

    Payment Options
  • HELP WHEN YOU NEED IT MOST
    Are you struggling to pay your energy bill?

    If you are in a difficult financial situation, energy assistance programs and payment plans are available now. Find out if you qualify today. 

    ENERGY ASSISTANCE
  • ENROLL IN PAPERLESS TODAY
    Postage has recently increased

    Mailing your monthly payment back will now cost you more than $7 annually in postage. Wouldn’t you rather use that money to buy a friend a cup of coffee, a child an ice cream cone or your pet an extra bag of treats? AutoPay allows us to automatically withdraw your payment from your checking or savings account each month. No need to remember to make a payment. No need to buy stamps. More time and money to enjoy the little things.

    Sign in to sign up!
  • Moving? You have a million things to do.
    START, STOP, OR MOVE YOUR SERVICE ONLINE 24/7.

    - 24/7 Convenience
    - No more calls to make

    Sign in to start!

Simple. Convenient. Secure. 

Download the NIPSCO mobile app today!

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 Need help or looking for simple ways to manage your bill? We’re here for you.

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Income-eligible payment assistance programs

You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

Learn More

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Payment arrangements

We offer payment arrangements to help you if you are having trouble paying your bill.

See Payment Plans

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Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

Sign In to Enroll Today

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Get billing and payment alerts

Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

Enroll today

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.