We understand that some customers depend on electrically powered medical or life-support equipment, and we recognize the challenges extended outages may present. Customers should follow their emergency preparedness plans and use backup power or alternative arrangements as needed. If you are experiencing a medical emergency, call 911 immediately.

We understand many customers remain without power and are looking for places to stay cool and safe. 

For the latest information on cooling centers, shelters, and other community resources, customers should visit the Indiana Department of Homeland Security's Open Shelters & Centers Dashboard, which is updated as locations open, close

Electric Operations remains in emergency response mode through Friday, Aug. 28.

To support restoration efforts, crews and resources remain focused on storm response and power restoration.

During this period:

• Emergency response and restoration activities remain the highest priority.
• Some non-emergency electric work may be delayed.
• Service disconnections for non-payment will not be performed while emergency operations remain in effect.
  

Customers may not see their specific address on the outage map.

The outage map is intended to provide a general view of outages and restoration activity across our service territory and is not designed to display individual customer addresses.

Not seeing an address on the outage map does not mean NIPSCO is unaware of the outage.

Customers should continue to report outages and monitor restoration progress through the outage map and updates on NIPSCO.com.

Always assume a downed power line is energized and dangerous, even if you don't see a spark or flame. Never touch a downed line or anything it may be contacting, including trees, fences, vehicles or standing water.

Report downed power lines immediately by calling 911 and 1-800-4NIPSCO (1-800-464-7726).

Additional assistance may be available through State of Indiana programs for customers impacted by recent storms and flooding. The resources below include information on emergency aid, temporary housing assistance, disaster recovery programs and other support services.

• Indiana 211 Disaster Assistance
• Temporary Housing Assistance (Indiana Housing and Community Development Authority)
• American Red Cross Emergency Shelters
• SNAP Food Loss Replacement Benefits
• Indiana Consumer Protection Resources

Customers who need storm-related documentation for the June 11, June 24 or August 11 storms can download the appropriate document below, which includes a list of affected communities.

• June 11, 2026 storm
• June 24, 2026 storm
• Aug. 11, 2026 storm

The weatherhead is the metal cap and service entrance equipment located where NIPSCO electric service wires connect to your home.

If the weatherhead is damaged during a storm, it is the customer's responsibility to have it repaired by a licensed electrician before NIPSCO can safely reconnect electric service. Customers should never attempt to repair a damaged weatherhead themselves.

In Indiana, the weatherhead is considered customer-owned equipment because it is attached directly to the home or business and marks the point where utility responsibility ends and private property responsibility begins. Utility crews are authorized to work only on company-owned electric infrastructure and cannot perform repairs to customer-owned equipment.

Additionally, state and local electrical codes require a licensed electrician to certify that the repair is safe before service can be restored.

Once repairs are complete, NIPSCO will make every effort to restore power as quickly as possible.

We understand there may be questions about weatherhead responsibility following severe storms. However, under Indiana utility regulations and IURC-approved tariffs, repairs to service entrance equipment, including weatherheads, remain the property owner's responsibility.

For more information, visit NIPSCO.com/outages/power-outages/service-line-damage.