Our goal is to provide continued safe and reliable power for our customers now and in the future. NIPSCO’s plan to modernize and replace essential parts of our aging electric and gas infrastructure over the next decade and beyond proactively addresses critical areas before they become problematic.

KEY BENEFITS
01 Maintains the overall safety and integrity of NIPSCO’s electric and natural gas systems
02 Identifies and eliminates recurring system failures
03 Provides the ability to continue delivering low-cost options to customers
04 Supports the creation of several hundred direct and indirect jobs
05 Supports new business expansion

See what's happening in your area.

Improvement projects are underway across NIPSCO's service territory. To learn about modernization projects in your area, select your zone using the map to the right.


Northwest
Zone 1

Project Name: General - Natural Gas Pipeline Inspections (IM)
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: Lake, Porter, La Porte, Newton, Jasper and Benton Counties

Northwest
Zone 1

Project Name: General - Natural Gas Pipeline Maintenance
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: Lake, Porter, La Porte, Newton, Jasper and Benton Counties

Northwest
Zone 1

Project Name: Crown Point - Edgewater Under Ground Cable
What: Upgrading 49,716 feet of underground electric lines and transformers
When: August - December 2018
Where: Crown Point, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Dyer - Plum Creek Electric Upgrade
What: Upgrading 2.5 miles of electric lines and 62 poles
When: July 2018 to September 2018
Where: Dyer, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Dyer – Plum Creek Under Ground Electric Upgrade
What: Upgrading approximately 11,781 feet of underground electric wires and transformers
When: October - December 2018
Where: Dyer, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Dyer - Red Oak Under Ground Cable
What: Upgrading 10,000 feet of underground electric lines and transformers
When: July 2018 to October 2018
Where: Dyer, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Dyer - U.S. 30 Electric Upgrade
What: Upgrading 1.3 miles of electric distribution lines and 87 wooden poles
When: August - December 2018
Where: Dyer, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Gary - 2nd Phase Pole and Line Upgrade
What: 5.2 miles of electric lines and 216 wooden poles
When: June 2018 to September 2018
Where: Gary, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Gary - Electric Upgrade-4kV
What: Upgrade approx. 3.2 miles of electric distribution lines and 126 wooden poles
When: May - Oct. 2018
Where: Gary, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Hammond - 134th St. Gas System Upgrade
What: Installing a new gas regulating system
When: August - December 2018
Where: Hammond, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Hammond - Lindbergh Underground Electric Upgrade
What: Replace and upgrade approx. 4,500 ft. of underground electric lines and transformers
When: May 2018 to November 2018
Where: Hammond, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Highland - Junction to Grant St. Natural Gas Line Upgrade
What: Highland Junction to Grant St. Natural Gas Line Upgrade
When: May - Nov. 2018
Where: Highland to Gary, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Merrillville - Edgewater Under Ground Cable
What: Upgrading 49,716 Upgrading 49,716 feet of underground electric lines and transformers
When: August - December 2018
Where: Merrillville, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Munster - Maynard Electric Upgrade
What: Replace and upgrade approx. 52,502 ft. of underground electric lines and transformers
When: January-September 2018
Where: Munster, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Munster - Plum Creek Under Ground Electric Upgrade
What: Upgrading approximately 11,781 feet of underground electric wires and transformers
When: October - December 2018
Where: Munster, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Schererville - 1 Underground Cable Replacement
What: 34,440 feet of underground electric lines and transformers
When: June 2018 to September 2018
Where: Schererville, IN
Fact Sheet and Map.

Northwest
Zone 1

Project Name: Schererville - 2 Underground Cable Replacement
What: 3,706 feet of underground electric lines and transformers
When: June 2018 to September 2018
Where: Schererville, IN
Fact Sheet and Map.

North Central
Zone 2

We are making system-wide upgrades. Check out the details on some major improvement projects happening in your area by selecting a project name from the menu on the right.

North Central
Zone 2

Project Name: General - Natural Gas Pipeline Inspections (IM)
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: St. Joseph, Elkhart, Kosciusko, Marshall, Starke, Pulaski and Fulton Counties

North Central
Zone 2

Project Name: General - Natural Gas Pipeline Maintenance
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: St. Joseph, Elkhart, Kosciusko, Marshall, Starke, Pulaski and Fulton Counties

North Central
Zone 2

Project Name: Goshen - Electric Line Upgrade Rock Run
What: Upgrading approximately 3.5 miles of wooden and steel poles, and 3.5 miles of electric transmission and distribution lines.
When: June 2018 to October 2018
Where: Goshen, IN
Fact Sheet and Map.

North Central
Zone 2

Project Name: Kingsbury - Electric Line Upgrade
What: Upgrading 15 miles of electric transmission and distribution lines and 395 wooden poles
When: April - December 2018
Where: Kingsbury, IN
Fact Sheet and Map.

North Central
Zone 2

Project Name: Michigan City - 69kv Electric Line Upgrade
What: 2.5 miles of electric transmission and distribution lines and 85 metal poles
When: December 2018
Where: Michigan City, IN
Fact Sheet and Map.

North Central
Zone 2

Project Name: Michigan City - Lakeland Under Ground Cable Replacement
What: Upgrading 7,500 feet of underground electric lines and transformers
When: June 2018 to October 2018
Where: Michigan City, IN
Fact Sheet and Map.

North Central
Zone 2

Project Name: Valparaiso - Babcock Under Ground Cable Replacement
What: Upgrading 5,000 feet of underground electric lines and transformers
When: June 2018 to September 2018
Where: Valparaiso, IN
Fact Sheet and Map.

Central
Zone 3

We are making system-wide upgrades. Check out the details on some major improvement projects happening in your area by selecting a project name from the menu on the right.

Central
Zone 3

Project Name: General - Natural Gas Pipeline Inspections (IM)
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: White, Cass, Carroll, Clinton, Miami, Wabash, Howard and Tipton Counties

Central
Zone 3

Project Name: General - Natural Gas Pipeline Maintenance
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: White, Cass, Carroll, Clinton, Miami, Wabash, Howard and Tipton Counties

Central
Zone 3

Project Name: Kokomo - Natural Gas System Upgrade
What: Upgrading several natural gas regulator stations in Kokomo – the components of the natural gas system that regulates and ensures the safe delivery of natural gas to customers.
When: October - November 2018
Where: Kokomo, IN
Fact Sheet and Map.

Northeast
Zone 4

We are making system-wide upgrades. Check out the details on some major improvement projects happening in your area by selecting a project name from the menu on the right.

Northeast
Zone 4

Project Name: General - Natural Gas Pipeline Inspections (IM)
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: LaGrange, Steuben, Noble, DeKalb, Whitley, Allen, Adams, Wells and Huntington Counties

Northeast
Zone 4

Project Name: General - Natural Gas Pipeline Maintenance
What: Maintenance on natural gas lines to ensure safety and reliability
When: Throughout 2018
Where: LaGrange, Steuben, Noble, DeKalb, Whitley, Allen, Adams, Wells and Huntington Counties

Northeast
Zone 4

Project Name: Angola - ANR Orland to Cooked Lake
What: Replace and upgrade approx. 6 miles of new gas main line to improve gas flow
When: May 2018 to October 2018
Where: Angola, IN
Fact Sheet and Map.

Northeast
Zone 4

Project Name: Topeka - Natural Gas Line Upgrade
What: Upgrading 4 miles of existing natural gas line
When: July 2018 to October 2018
Where: Topeka, IN
Fact Sheet and Map.

FAQ

Click below for the answers to some frequently asked questions about our gas and electric modernization plans. If you have a question that's not answered here, please submit it using the "Contact Us" form at the bottom of this page.


01 Why is NIPSCO making these improvements now?

Vast portions of the nation’s electric and natural gas systems – including NIPSCO’s – were built in the post-World War II era. After more than 50 years, portions of the energy system are nearing the limits of its original design. NIPSCO’s plan proactively addresses these critical areas before they become problematic.

02 What improvements are being made?

The first part of NIPSCO’s Infrastructure Modernization Plan will address the electric system. The plans will include new or replacement electric transmission and distribution projects for purposes of safety, reliability, system modernization, or economic development.

Sample Electric Modernization Projects: While some investments in the natural gas system are expected in mid-2014, the bulk of project activity will increase in the following years. Plans will include new or replacement gas transmission and distribution projects for purposes of safety, reliability, system modernization, or economic development.

Example Natural Gas System Modernization Projects:

03 How do customers and communities benefit from these investments?

> Help to ensure a continued safe and reliable system for the future offered at a low cost

> Identify and eliminate potential recurring outages caused by aging electrical system failures

> Attract new businesses and allow existing businesses to expand in this area with a more modern energy system

> Support the equivalent of 1,200 direct and indirect jobs – including local trades – associated with these projects throughout the decade

> Boost the local economy with an investment of nearly $2 billion through 2022

> Protect consumers from spending limits and external review/oversight to ensure the necessity of these investments

> Gradual and minimal bill impact over time

04 Do the electrical upgrades have anything to do with a “smart grid” system?

No, the projects included in the plan will address things such as electric substations, underground electric cables, transformers and more; the plan does not entail any sort of smart grid or smart meter system.

05 What’s the process for determining a project?

NIPSCO’s Infrastructure Modernization Plan includes investments in every county where we currently provide service and will take place through 2022. To select what electrical system equipment will be replaced, NIPSCO is working with Black & Veatch – a global engineering, consulting and construction company – to develop a model to help prioritize NIPSCO’s investments for the plan. For NIPSCO's natural gas system, NIPSCO is working with EN Engineering in a similar capacity to create a model for prioritization.

The models review every piece of equipment on NIPSCO’s systems to assign each item an individual risk score. These risk scores were based on the likelihood of the system failing because of its age and the impact to NIPSCO’s customers and the larger electric and natural gas systems, if the equipment were to fail.

By assigning the risk score for each item, NIPSCO was able to identify which equipment poses the highest risk to the system. Rather than just replacing assets based on a single factor like age or location, the engineering models help us select which equipment will add the greatest benefit to the overall respective systems and the customer, if replaced.

06 How much is NIPSCO investing?

Below is a breakdown of the nearly $2 billion electric and natural gas investments NIPSCO is planning through 2022, which will be reviewed and approved semi-annually by the Indiana Utility Regulatory Commission prior to any dollars being spent or allocated.

Proposed Electric Infrastructure Modernization Investments (Through 2022)


Proposed Natural Gas Infrastructure Modernization Investments (Through 2020)

07 How does this affect customer bills?

One of the key focus areas of this plan is to make the necessary improvements while minimizing the impact on customer bills. It is important to not only maintain competitive electric and natural gas rates for businesses, but it’s equally important to maintain affordable rates for our residential customers. Rather than making these investments at one time, NIPSCO is spreading out the work to help eliminate sudden spikes in customer bills.

Electric customers will experience minimal bill impacts, with little-to-no change in their bills for the first two years of the plan. For example, residential bills will see a 0% annual increase in 2014 and a 0.48% annual increase in 2015. As we approach 2016, electric bills are projected to see a gradual average increase of approximately 1% annually through 2022.

Residential natural gas bills are projected to see a gradual average increase of approximately 1.4% annually through 2022.

In addition to the other consumer protections in place, NIPSCO’s plan will receive regular oversight and review by the IURC and other external stakeholders.

08 How do NIPSCO electric rates compare with other utilities?

Indiana is fortunate to have some competitive electric and natural gas rates compared to other states. NIPSCO’s electric rates are below the national average and below the average electric rates for neighboring states across the Midwest. For nearly two years, NIPSCO’s natural gas costs have been the lowest in Indiana (Source: IURC Natural Gas Residential Bill Survey).

09 Aren't costs from investments already part of what customers pay today?

No, while existing rates include some costs associated with the maintenance of NIPSCO’s system, they do not include costs associated with the types of investments and upgrades necessary to modernize its infrastructure.

10 Who is providing oversight for these projects? Are there protections for customers?

The process for reviewing and approving NIPSCO’s Infrastructure Modernization Plan includes both regulatory oversight from the Indiana Utility Regulatory Commission as well as customer-represented organizations like the Indiana Office of Utility Consumer Counselor and other external stakeholders.

There are caps in place to limit the amount that customer bills can increase and there are also consumer protections if NIPSCO spends more than their originally estimated amounts.

11 Who is conducting the work?

The Infrastructure Modernization Plan will require support from a combination of internal NIPSCO workforce and external contracted resources to complete through the end of the decade.

As we have done with our recent large-scale projects, we intend to utilize the current expertise of our internal employees whenever possible. When contracting external resources is necessary, we will look to hire Indiana-based represented workforce resources whenever possible. We estimate the electric and gas plans will support nearly 2,000 direct and indirect jobs through the end of the decade. Much of that work isn’t expected to ramp up until 2016, and plans for determining the allocation of internal vs. external resources are being finalized.

12 How reliable is NIPSCO's electric system?

NIPSCO continues to take a proactive approach to minimizing the time customers are without power, including tree trimming, regular system inspections and maintenance work. In recent years, the amount of time customers spend without power has continued to improve each year. This plan will help to ensure reliable service for the future.

13 How do customers sign up for new natural gas service?

For residents and businesses that don’t currently receive natural gas service, but are within NIPSCO’s natural gas service territory, they can follow the existing process for requesting new service by calling 1-800-464-7726.

Requests for gas service in rural areas will be prioritized based on a number of factors, including payback periods, economic benefits and more. A NIPSCO representative will be able to walk customers through the process and their expectations.

Have a question?

Complete our Customer Feedback form.

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