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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


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Working every day for a more sustainable tomorrow.

We’re transitioning to cost-effective, reliable, renewable sources* of energy generation. The benefits are many, as you’ll see below. But it all comes down to this one, simple goal: Doing our part to ensure a brighter future for Northern Indiana.

SEE OUR VISION
*NIPSCO has sold in the past, and in the future may sell, the Renewable Energy Credits from this generation to a third party because this helps keep our energy more affordable for our customers.

 


Customer Icon

Customer Benefits

We’re well into the process of adding wind, solar and battery technology to our electric generation portfolio. As demonstrated by NIPSCO’s Integrated Resource Plan process in 2018, 2021 and 2024, making these investments now is the best option for customers in terms of affordability and reliability over the long term.

Environmental Icon

Environmental Benefits

NIPSCO expects to retire all coal-fired generation by the end of this transition. In doing so, we would achieve a host of important goals, including a reduction in carbon emissions that moves NIPSCO’s parent company, NiSource Inc., closer to its goal of Net Zero Scope 1 and 2 emissions by 2040.

Economic Icon

Economic Benefits

The long-term savings from NIPSCO’s electric generation transition helps to position our region for a stronger future. It’s expected to bring affordable energy and drives local investments in the communities we serve across Northern Indiana.  

* NIPSCO has sold in the past, and in the future may sell, the Renewable Energy Credits from this generation to a third party because this helps keep our energy more affordable for our customers.


Progress Underway


 
 

Informed by NIPSCO’s Integrated Resource Plan process, our electric generation is a multi-year, multi-site initiative with big goals – and big benefits that will positively impact our state. Check out a short feature on the construction of our Rosewater Wind Farm and solar energy efforts in Northern Indiana.  


An Evolving Energy Solution



NIPSCO's Electric Generation Transition Process

NIPSCO is working with its renewable energy partners to bring these projects to life. By moving to a full-ownership model for many of its renewable energy and energy storage projects, NIPSCO is expected to claim tax credits and pass the benefits of those tax credits on to its customers. Customers are expected to realize the benefits of these tax credits for a 10-year period starting in 2025.  



* NIPSCO has sold in the past, and in the future may sell, the Renewable Energy Credits from this generation to a third party because this helps keep our energy more affordable for our customers.

Good Question!


Why renewable?

Results from our previous Integrated Resource Plans (updated [at least] every three years) continue to show that renewable energy sources*, supported by our natural gas Sugar Creek Generating Station and proposed natural gas peaking resource, are the most affordable and reliable additions to NIPSCO’s generating portfolio over the long-term.

Is it reliable?

Reliability is our fundamental obligation. Beyond the power NIPSCO generates, we are able to pull additional energy from the nation’s interconnected electric grid, a vast system with ample power available, as well as drawing on battery storage and a proposed natural gas peaking resource, should we need to supplement during high demand periods.

Why are you moving away from coal?

Coal, a long-standing part of the nation’s energy mix, now struggles to compete with renewable technologies’ dramatic increases in efficiency and affordability. NIPSCO’s decade-long transition to a more balanced, diversified generation portfolio is driven by economics and our goal: providing affordable, reliable energy to customers.

What’s “Renewable Natural Gas”?

When organic matter, such as in a landfill or livestock operation, breaks down, it releases gases. And through the right process, we are able to repurpose that gas to generate heat and electricity. Learn more.

Why is this addition of a natural gas peaking resource needed?

In order to support the retirement of 100 percent of its remaining coal-fired electric generation and the addition of a significant amount of renewable energy resources, a natural gas peaking resource plays an essential role in ensuring system reliability, resiliency, and stability as part of a balanced generation portfolio.

Peaking resources run only when needed, acting as a bridge for the generation gaps of more intermittent energy sources like wind and solar. They play a critical role during peak customer usage periods and extreme weather conditions throughout the summer and winter months. The peaking resource will operate only when called upon to support NIPSCO’s other generating resources, and it has the added flexibility to convert from operating on natural gas to operating on zero carbon fuels in the future, such as hydrogen.

* NIPSCO has sold in the past, and in the future may sell, the Renewable Energy Credits from this generation to a third party because this helps keep our energy more affordable for our customers.


Stories

Meet Jerrod, Dale, Jon and LaJuan – Four Hoosiers whose work improving their communities inspires us to do the same. NIPSCO featured these individuals at the launch of the Your Energy, Your Future initiative as a way of honoring the ideals behind the larger effort. We celebrate those who “Leave things better” than they found them.

LaJuan Clemons is #LeavingItBetter by feeding his community and meeting them where they’re at. Check out his story.

Dale Cooper is #LeavingItBetter by showing local kids how to grow nutritious food - and how to discover their inner artist. See what inspires her.

Jerrod Tobias is #LeavingItBetter by looking at a building wall and seeing a blank canvas. See what inspires him.

Jon Groth is #LeavingItBetter by inspiring the next generation to embrace renewable energy - and to build it themselves.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.