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1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


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News
August 09, 2022

August 11 Serves As Convenient Reminder for NIPSCO Residents to Contact 811 before Digging

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descriptivetext
Know what's below. Call before you dig logo.
In conjunction with National 811 Day on Thursday, August 11, NIPSCO hopes that 8/11 on the calendar serves as a natural reminder for residents to call 811 or visit Indiana811.org at least 2 business days before any digging project to have underground utility lines marked. With the summer heat in full swing and more people spending time at home, homeowners turn to do-it-yourself (DIY) work in and around their yards. National 811 Day is the perfect opportunity to remind folks of the importance of calling 811 at least 2 business days before digging. 

In 2021, 31 percent of damages occurred due to failure to call 811 before a digging project. The primary cause of damages in the late summer was due to fence installations and landscaping projects. If you contact 811 before you dig, there is less than a 1 percent chance of damaging a utility line.
 
When calling 811, homeowners and contractors are connected to Indiana 811, the local one-call center, which notifies the appropriate utility companies of their intent to dig. Requests can also be conveniently made online at Indiana811.org. Professional locators then arrive at the digging site to mark the approximate locations of underground lines with flags, spray paint, or both. Requests should be made at least 2 business days before digging, this service is provided free of charge. 

An underground utility line is damaged every few minutes because someone decided to dig without first contacting 811. Striking a single line can cause injury, repair costs, inconvenient outages, and fines. With more people at home during the summer and relying on their utilities to work and communicate, inconvenient outages are important to avoid. Every digging project, no matter how big or small, warrants contacting 811 by phone or online. Installing a mailbox, building a deck, planting a tree, and laying a patio are just some examples of digging projects that need a call to 811 or a visit to Indiana811.org before starting. 
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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.