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Managing your NIPSCO account after the state moratorium ends August 14

We know this could be a time of financial hardship. So, with the statewide moratorium on disconnecting electric and natural gas service ending August 14, we're offering to customers who indicate either an impact or hardship as a result of COVID-19 our most flexible payment plans.

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Make a payment

Choose your simple and secure payment method.

Pay online

Pay with bank account

After you create your online account, you'll need your bank account number and routing number to make a payment.

Pay Now

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Pay with credit card, debit card, PayPal or Amazon Pay

You can pay online using your credit card, debit card, PayPal or Amazon Pay. Our payment processing vendor Paymentus will waive the convenience fee until further notice.

Pay Now

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Pay automatically

AutoPay allows us to automatically withdraw your payment from your checking or savings account each month.

Enroll Today

Other ways to pay

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Pay in person

Find an authorized payment location near you to pay your bill in person.

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Pay by mail

Include your account number on the check or money order, and send it to us using this address:
P.O. Box 13007
Merrillville, IN 46411-3007.

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.