At NIPSCO, we are dedicated to providing you with superior customer service. Whether you’re experiencing an emergency situation, have a question about your bill or just need an answer to a quick question, we’re here to help you 24 hours a day, seven days a week. 

Gas Leak Emergencies

From a safe place, call NIPSCO immediately to report the leak at our emergency number.



24 hours a day

Electrical Outages & Emergencies

Have an electrical outage? Review our electric outage safety tips and then contact us immediately. You may experience longer-than-normal waiting times during large outages.  Your patience is appreciated.


(or 1-800-464-7726)
24 hours a day
TTY/TDD Hearing Impaired: 1-800-635-0952

Text "Out" to 444111 (You will receive a response confirming the address.)

24 Hour Customer Service

Have Billing, Payment, or Service question? Call us today! We're here to help 24 hours a day, 7 days a week.


(or 1-800-464-7726)
24 hours a day
TTY/TDD Hearing Impaired: 1-800-635-0952

Behind on Paying Your Bill?

If you are behind on your bill, our credit department is here to help you with your options. Please call Monday through Friday 7a.m.-7 p.m. (CST).


(or 1-800-464-7726)


Document Upload

Submit documents pertaining to your account that one of our Customer Service Representatives has requested from you.




   Send/Upload a Document

Energy Efficiency

For all of your questions or concerns regarding Saving Energy, please contact our Energy Efficiency Programs Group.

Call Before You Dig

Home improvement? Planting a tree? Installing a fence? Planting trees and shrubs? Digging without calling can disrupt service, harm you and potentially result in fines and repair costs.

811-Call Before You Dig


Visit the NiSource Careers site to learn about the communities we serve, what we offer, our culture and what exciting career opportunities we have available.

Career Opportunities

Become a NIPSCO Supplier

NIPSCO is prepared to work with a variety of interested suppliers. To get started, fill out the NiSource Supplier Application.

Supplier Application

Commercial & Industrial Services

Your local Major Account Manager is prepared to work with any inquiries you have regarding our natural gas or electric services. 

Major Account Managers 

Builders & Developers

To request any Builder and Developer services, please call us Monday through Friday 7a.m.-5 p.m. (CST)


Economic Development

Visit our Economic Development Site to learn about attractive opportunities for investing in your future in Northern Indiana. Search through thousands of properties based upon the criteria you set.


Economic Development Site

Public Affairs

Your local Public Affairs Manager is prepared to work with you on any NIPSCO issues.

Find your local Public Affairs Manager

Connecting to the Grid

Have your own qualified generating equipment? We are here to assist with interconnection into our electric system. Call today!


(or 1-800-464-7726)
24 hours a day


Report Energy Theft

If you suspect someone might have tampered with a meter or might otherwise be using natural gas without our knowledge, please call us.


(or 1-800-464-7726)
24 hours a day
TTY/TDD Hearing Impaired: 1-800-635-0952

Customer Feedback

Have feedback about our services? Leave a comment by completing our online customer feedback form.

Customer Feedback Form 

Legal Notices

Legal notices and related correspondence should be sent to:

Corporation Service Company
135 North Pennsylvania Street, Suite 1610,
Indianapolis, IN 46204