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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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Welcome
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  • My Account
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    • Account Dashboard
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      • Pay My Bill
      • Pay with Credit Card
      • View Bill & Payment History
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      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
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    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add New Account
      • Remove Account
      • Account Security
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    • Start, Stop or Move Service
      • Builders and Developers
      • Residential Construction
        • Service Application
        • Buried Hazards Form
      • Commercial Construction
        • Service Application
        • Buried Hazards Form
      • Landlord Services
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Work in Your Neighborhood
      • Electric and Gas Projects​
      • Gas Meter Inspection Program
      • Locating Gas Lines
      • Advanced Metering - AMI
        • Electric AMI
        • Gas AMI
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy
      • Your Energy, Your Future
      • Green Power
        • Enroll in Green Power
      • Net Metering
      • Feed-in Tariff
      • Excess Distributed Generation Tariff
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        • RNG Producers
          • Renewable Natural Gas Application
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    • Electric Vehicles
      • Electric Vehicle Charging
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      • Dusk to Dawn Lights
        • Enroll in Dusk to Dawn
      • LED Streetlights
        • Streetlight Request Form
      • Request a Traffic Light
  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
      • Living Room
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
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      • DependaBill
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Retail Products

Shop energy-efficient products at local retailers

Participating retailers offer NIPSCO residential electric customers instant discounts on qualified energy-efficient products, helping them save money and energy.  

Special pricing is available for select energy-saving products* including: 

  • LED lighting 
  • Advanced power strips 
  • Air purifiers  
  • Home appliances
  • And More 

Please note that purchase limits per product may apply. 

Find Participating Retailers**


Home Appliance Instant Coupon 

NIPSCO is offering an instant coupon when you shop for energy-efficient home appliances online and in local stores. Discover participating retailers, check out the available qualifying products and click below to get your instant discount. 

Get Your Instant Coupon**


LED Lighting 

Need help selecting the right light bulb for the right room?  Check out these helpful tips** 

For more information, please contact a TRC program representative 1-800-721-7385. 

NIPSCO’s residential energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy. 


Related Information

Disclaimers

*NIPSCO is not a seller, manufacturer or distributor of the equipment/products made available through the NIPSCO Retail Products Program. NIPSCO does not warranty, install, or service any such equipment/products. For operation and general information, refer to the product installation guide included with the product. Products made available through the NIPSCO Retail Products Program are provided as a convenience, not an endorsement. Products purchased as part of the Retail Products Program are not eligible for a rebate through NIPSCO’s Rebate Program.  

Third Party Links

** Clicking on the above link/button takes the user to webpages operated and maintained by a third-party provider of energy efficiency and energy-saving services not owned by or affiliated with NIPSCO. The link is provided as a convenience by NIPSCO, and NIPSCO does not make any representations or warranties regarding the security of the website or the provision of goods and services by the third-party provider. NIPSCO disclaims any and all liability that may arise from the use of third-party websites.  

Program Administration

NIPSCO’s energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy.  

For more information on the Retail Products Program, please contact a TRC program representative at 1-800-721-7385 

*NIPSCO is not a seller, manufacturer or distributor of the equipment/products made available through the NIPSCO Retail Products Program. NIPSCO does not warranty, install, or service any such equipment/products. For operation and general information, refer to the product installation guide included with the product. Products made available through the NIPSCO Retail Products Program are provided as a convenience, not an endorsement. Products purchased as part of the Retail Products Program are not eligible for a rebate through NIPSCO’s Rebate Program. 

** Clicking on the above link/button takes the user to webpages operated and maintained by a third-party provider of energy efficiency and energy-saving services not owned by or affiliated with NIPSCO. The link is provided as a convenience by NIPSCO, and NIPSCO does not make any representations or warranties regarding the security of the website or the provision of goods and services by the third-party provider. NIPSCO disclaims any and all liability that may arise from the use of third-party websites. 

Ways to Save
  • For Your Home
    • Home Online Marketplace
    • Rebates
    • Home Energy Tips
    • Appliance Recycling
    • Retail Products
    • Home Energy Assessment
    • HomeLife Energy Efficiency Calculator
    • Income Qualified Weatherization
    • Energy Efficiency Education
    • Multi-Family Direct Install
    • Air Conditioner (AC) Cycling
    • Residential New Construction Program
    • Manufactured New Home Program
    • Heating Cost Calcuator
    • Residential Midstream Channel
  • For Your Business
    • Business Online Marketplace
    • Business Energy Tips
    • Prescriptive Incentive Program
    • Custom Incentive Program
    • Retro-Commissioning Incentives
    • Small Business Direct Install Program
    • New Construction Incentives
  • Income Eligible Assistance Programs
    • Energy Assistance Resource Center
    • Eligibility Calculator
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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.