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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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Excavators

Damage Prevention Starts with You

NIPSCO strives to be a dependable partner to help you be safer and more efficient every day. Damage prevention is critical to protecting facilities, employees and customers. The well-being of the people and the communities we serve is of the utmost importance.  

NIPSCO Damage Prevention Coordinators (DPC) are committed to partnering with excavators to prevent damages, complete jobs safely and more efficiently. Reach out to your local contact below to become a dedicated partner in safety together. We can assist with a variety of needs related to locates, markings and the overall safe digging procedures.

If you have an emergency, you should always call 911 and then call us at 1-800-464-7726 (24/7).


Follow these steps for safe excavation and remember to plan, prepare and dig with care! 

Whether your project is big or small, contacting 811 before digging is the law and helps to avoid possible penalties, costly repairs, and injuries. 
Excavator Steps CARE
CONTACT 811 
Anyone planning to excavate is required to contact Indiana811 by calling 811 or visiting Indiana811.org at least two full business days before work begins. 

ALLOW REQUIRED TIME FOR MARKING 
You need to wait two full business days in Indiana for utility locators to have an opportunity to mark the location of utility lines with flags or a special spray paint. 

RESPECT THE MARKS 
In Indiana, the tolerance zone is defined as the width of the utility line plus 24 inches on each side. Do not use power digging equipment within the tolerance zone. 

EXCAVATE CAREFULLY 
State law requires that you hand dig or use other nonmechanical means within the tolerance zone. 

Remember: Never assume pipeline location or depth. Locating procedures do not verify depth of main. Erosion, weather conditions, terrain modifications and previous digging projects can alter the landscape and bring pipelines closer to the surface. 

 

NIPSCO Excavator Specialists Map

Damage Prevention Coordinators

WEST

Deb Taylor, Leader Central Plymouth
219-314-8700
debrataylor@nisource.com

 CROWN POINT LOA 

Steve Noffsinger - (Crown Point North)
219-246-1398
srnoffsinger@nisource.com


Tessa Robertson - (Crown Point South, Newton and Jasper Counties)
219-713-8768
tessarobertson@nisource.com

 GARY LOA 

Regina Jabaay
219-216-7201
rjabaay@nisource.com

Jessica Churley
219-343-9324
jessicachurley@nisource.com


 HAMMOND LOA 

Ian Figuly

219-248-4000
ifiguly@nisource.com


Dana Drew
219-869-9706
ddrew@nisource.com

 VALPARAISO LOA 

Megan Sellers
219-689-7677
msellers@nisource.com


Robert Hayward
219-629-5071
rhayward@nisource.com


CENTRAL

Deb Taylor, Leader Central Plymouth
219-314-8700
debrataylor@nisource.com

 Kokomo LOA 

Michael Schlemmer
219-617-8447
mlschlemmer@nisource.com

 

 LaPorte LOA  

Steve Kresminski
219-777-6198
skresminski@nisource.com

 Monticello LOA  

Randy Burger
219-205-2761
rburger@nisource.com


 Peru LOA 

Misty Marz
574-248-9207
mmarz@nisource.com

 Plymouth LOA 

Jennifer Johnson
574-207-3212
johnsonjennifer@nisource.com

 South Bend LOA 

Stacie Barner
219-728-8103
sbarner@nisource.com

Kamie Eggert
574-526-1811
keggert@nisource.com


EAST

Charles “Ryan” Walker, Leader East Fort Wayne
219-238-2285
charleswalker@nisource.com

 Angola LOA  

Jess Goodman
260-645-0019
jessgoodman@nisource.com


Tanner Boman
219-895-7795
tannerboman@nisource.com


 Fort Wayne LOA 

Rhonda Jackson
260-699-7867
rhondajackson@nisource.com

Tyler Nichols
260-278-8781
tnichols@nisource.com

 Goshen LOA 

Kevin Miller
574-213-4003
kdeemiller@nisource.com


Trevor Kercher
574-536-2158
tkercher@nisource.com

Cody Palmer
574-312-4673
cpalmer@nisource.com


John Todd, Manager
Merrillville 219-789-2635
johntodd@nisource.com

Dave Schaafsma, Leader
Merrillville 219-688-6552
dschaafsma@nisource.com
Safety
  • Natural Gas Safety
    • How to Recognize a Gas Leak
    • Contact 811 Before You Dig
    • Gas Line Responsibilities
    • Encroachment Awareness
    • Automatic Shut-Off Devices
    • Sewer Line Safety
    • Pipeline Integrity Management Plan
    • Advanced Leak Detection
  • Home Safety
    • Appliance Safety
      • Safe Appliance Installation
      • Care for Your Appliances
    • Carbon Monoxide
    • Proper Venting
    • Impostors and Scams
    • Find a Contractor
    • Safety Products
    • Digger’s Dog House
  • Weather Safety
    • Flooding Safety
    • Winter Weather Safety
  • Electrical Safety
    • Fallen Power Lines
    • Trees and Your Power
    • Generator Safety
    • Ladder Safety
  • Know Your Home
    • Exterior
    • Basement
    • Kitchen
    • Laundry
    • Living Room
    • Bathroom
    • Bedroom
    • Garage
    • Office
  • Excavators
alert iconWork Safe
See our Excavators Fact Sheet to learn about Pipeline Identification & Safe Excavation Practices.
Download in English    Descargar en Español

Color codes for utilities

The flags and paint markings used by utilities indicate the type of utility that lies underground below.

Line marking flags explaination

Line marking flags explaination

Resources

 

VIDEO:
OK, I called 811. Now what?


Indiana Dig Law IC 8-1-26
Detailed information on the Indiana Dig Law.


Indiana 811

Always call 811 at least two business days in advance to ensure lines can be marked prior to the start of your project. Visit Indiana 811 for additional information.


Tips for Effective Use of 811
Watch this video from Common Ground Alliance to learn how you can help when making locate requests.

Provide quality information:
Specific dig site location and dimensions, correct contact name and phone number, and detailed description of work being performed.

Manage ticket quantity:
Give sufficient notice, eliminate unnecessary requests, and stop locates on completed jobs.


Indiana Excavator Manual
Basic information from Indiana 811 on safe excavation practices in Indiana.


NIPSCO Excavator Resources


Indiana Damage Prevention Council


Cross Bore Safety

Cross Bores can pose a safety risk, if not addressed properly. Learn more about Cross Bore Safety.


Free Training from the IURC

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.