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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


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      • Advanced Leak Detection
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News
August 27, 2026

NIPSCO announces $2 million charitable contribution and customer support measures following recent storms

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descriptivetext

As Northwest Indiana continues to recover following recent severe storms, Northern Indiana Public Service Company LLC (NIPSCO) and the NiSource Charitable Foundation are expanding support for customers and communities through a combination of customer protections, financial assistance resources and a $2 million contribution to recovery efforts. The funding will be administered through Legacy Foundation, Porter County Community Foundation and Unity Foundation, which will work with local nonprofit organizations to address ongoing community needs.

"The work of recovery doesn't end when power is restored," said Melody Birmingham, executive vice president and group president of NiSource utilities. "Across Northwest Indiana, local organizations have been helping to provide families with food, support seniors, coordinate volunteers and address the challenges that remain after the storms. This funding will help sustain those community-led efforts and ensure organizations can continue serving residents in the weeks and months ahead."

Beyond this $2 million charitable contribution, NIPSCO is continuing to support recovery through direct customer assistance. For residential electric customers, the company has suspended disconnections for nonpayment and paused collection activities through Sept. 30 to provide additional time and flexibility following the storms.

"Recovery looks different for every family and every community," said Vincent Parisi, NIPSCO president and chief operating officer. "Our goal is to make sure our neighbors know support is available. Whether that's through local nonprofit organizations, community resources, assistance programs or the customer support measures we’ve put into place, we are providing people with the help they need as they move forward."

NIPSCO encourages customers who may be experiencing financial challenges to explore assistance options at NIPSCO.com/FinancialSupport. Customers can learn more about available programs and resources designed to help keep them connected safely and responsibly while identifying solutions that fit their individual circumstances.

About the NiSource Charitable Foundation

The NiSource Charitable Foundation is a 501(c)(3) nonprofit organization and serves as the charitable arm for NiSource Inc. and its companies operating under the NIPSCO and Columbia Gas brands. The Foundation's mission is to create strong and sustainable communities where employees and customers live and work through charitable giving and employee volunteerism.

About NIPSCO

Northern Indiana Public Service Company LLC (NIPSCO), with headquarters in Merrillville, Indiana, has proudly served the energy needs of northern Indiana for more than 100 years. As Indiana's largest natural gas distribution company and the second-largest electric distribution company, NIPSCO serves approximately 859,000 natural gas and 486,000 electric customers across 32 counties. It is one of six regulated utility companies of NiSource (NYSE: NI), one of the largest fully regulated utility companies in the United States. NiSource employees are focused on our mission to deliver safe, reliable energy that drives value to our customers, and guided by our vision to be an innovative and trusted energy partner. More information about NIPSCO and NiSource, including its goal of achieving net zero greenhouse gas emissions from its operations by 2040, is available at NIPSCO.com and www.NiSource.com.


 

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.