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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


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      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Safety Products
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Digger’s Dog House
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      • Winter Weather Safety
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News
August 18, 2026

Working together to restore northern Indiana

Back to News List
descriptivetext

Throughout this historic storm response, NIPSCO has been working closely with local officials, emergency management partners and community leaders across Northwest Indiana.   

We know that this storm caused unprecedented and widespread damage across our electric system, resulting in extensive outages, broken poles, downed wires, damaged equipment and thousands of individual repairs that must be completed before service can be fully restored. And that is our end goal – fully restoring service to impacted communities and customers.  

We do want to note that, working together, we are making progress in this monumental undertaking. We want to thank Governor Mike Braun, his team and the Indiana Department of Homeland Security for their cooperation and collaboration, as we remain focused on getting our communities and customers reconnected. The Indiana State Police and the National Guard have been amazing to work with while helping our crews stay safe.  We also thank local law enforcement for their support.  

“Superintendent of Indiana State Police Anthony Scott stated that Gov Braun, along with the IN State Police stand committed to supporting Northwest Indiana in a safe and efficient power restoration and will protect employees of the utility and residents in the communities”   

Your help has made it possible for us to take significant steps forward during this complex storm response. We again thank our customers and communities for your patience. We are here to help and remain committed to getting the job done.  

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.