Damage and restoration efforts from August 11 storm
The August 11, 2026, derecho that hit Northwest Indiana, and the storms that followed, caused unprecedented damage to the region and to NIPSCO’s system.
We recognize the significant hardship that the prolonged outages caused for affected communities, and we have heard the questions and concerns from our customers. NIPSCO is focused on examining our response and applying lessons learned for future severe storms – to build a stronger electric system and stronger communities.
Our commitment: We will do better.
This storm will inform NIPSCO’s approach moving forward. We have hired an independent third-party expert to conduct a thorough review of our storm response, and we will release the results publicly.
This storm will also help all
of us think about how Indiana prepares for severe weather, which is becoming much more common. An event of this scale is not something a utility responds to alone. It requires coordination among the utility, state government, local leaders, emergency-management
agencies, first responders, and communities. We are committed to being a good partner and to engaging in this important conversation.
Customer Assistance and Resources
Frequently Asked Questions
8-11 Storm | 9. Are you making any changes to your storm preparation or response protocols in light of this storm?
We are committed to doing better.
NIPSCO engaged Filsinger Energy Partners (FEP), a nationally recognized expert in utility disaster mitigation and proactive program management, to conduct an independent third-party review of our response to the August 11th storm and our general storm preparedness. FEP has significant independent evaluation experience.
We expect the review to be completed by mid-to-late February 2027, and we will share the results publicly.
This review will inform how we prepare for and respond to the increasingly severe weather affecting the communities we serve.
Need assistance?
Visit our customer support page.