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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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      • Proper Venting
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Income Qualified Weatherization

Improve the comfort of your home

Get a no-cost weatherization appointment

Eligible income-qualified customers can schedule a no-cost weatherization appointment that may improve the comfort and performance of their home.

Schedule Now*


NIPSCO’s residential energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy. 2025 Program funds are limited, this program is available on a first-come, first-served basis. To learn more, call TRC at 1-800-721-7385. 

Your no-cost weatherization includes: 

  • Analysis of your home's heating, ventilation and air conditioning (HVAC) system for operating efficiency
  • Inspection of insulation levels
  • On-the-spot installation of some or all of these low-cost no-cost, energy-saving products:
    - ENERGY STAR® certified LED lighting
    - Duct sealing
    - Programmable or smart thermostats*
    - Sink faucet aerators
    - Showerhead(s)
    - Water heater pipe wrap
    - Outlet gaskets

*Home must have Wi-Fi 

What you can expect

  • A weatherization appointment usually takes 1-2 hours.
  • The home owner or account holder must be at least 18 years of age and must be in the home for the entire duration of the assessment.
  • If you don’t own your home, you must receive written permission from the landlord or property owner before the installation of any permanent products using the following form: 
    Property Owner Authorization Form

Eligibility requirements

  • Must be a NIPSCO residential customer with active service
  • Home has not had a NIPSCO-sponsored weatherization in the past three (3) years
  • Receive Low Income Home Energy Assistance (LIHEAP or EAP), or
  • Temporary Assistance for Needy Families (TANF), or
  • Supplemental Security Income (SSI), and
  • Total household income from the 2024 tax return is at or below 200% of the Federal Poverty Level
  • Customers that don’t meet income eligibility requirements may still qualify for a Home Energy Assessment.  To learn more, call TRC at 1-800-721-7385.

Schedule Now*

Energy Saving Tips for Fall/Winter 

Energy Saving Tips for Spring/Summer

2025 Program funds are limited, this program is available on a first-come, first-served basis. To learn more, call TRC at 1-800-721-7385.

 


Related Information

Payment Assistance

Help when you need it most
Are you or someone you know struggling to pay past due energy bills?  Assistance programs and payment plans are available now.  Learn more by visiting NIPSCO.com/Assistance or calling us at 1-800-464-7726.

Program Inspectors

Please note: All weatherization activities are subject to inspection to confirm that energy-saving equipment is properly installed. We randomly select homes for inspection to ensure that program participants are receiving the full benefits. See our Program Inspectors.

Program Administration

NIPSCO’s energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy.

Third-party Links

*Clicking on the above link/button takes the user to webpages operated and maintained by a third-party provider of energy efficiency and energy saving services not owned by or affiliated with NIPSCO. The link is provided as a convenience by NIPSCO, and NIPSCO does not make any representations or warranties regarding the security of the website or the provision of goods and services by the third-party provider. NIPSCO disclaims any and all liability that may arise from the use of third-party websites.

Ways to Save
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    • Residential New Construction Program
    • Manufactured New Home Program
    • Heating Cost Calcuator
    • Residential Midstream Channel
  • For Your Business
    • Business Online Marketplace
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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.