So, you're interested in gas and/or electric service for your project

We're glad you're here! Use the forms below to complete your request and we’ll be with you right away.

Let's get started

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Step 1

Submit request for new development infrastructure.

Start Developer Request Form

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Step 2

Sign contracts and pay deposit (if any).

We'll schedule and install infrastructure after contract and deposit are complete.

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Step 3

Home builder submits request for new service/meter installation for individual sites.

Start Builder Request Form

Is your site ready?

You can make sure your utilities are installed on time if you meet these site readiness requirements before we come to install the new lines. Use the site readiness checklist and policy to understand all the requirements.
Site Readiness Checklist
Site Readiness Policy

Site Requirements

  • Site is within 6" of final grade
  • Private utilities are marked
  • Gas meter location marked or house line piping extended past outside wall, and fuel line stubbed to the outside or a riser bracket (compliant with NIPSCO standard) installed to confirm service location
  • Electric entrance must be installed and inspected by the appropriate inspector
  • No obstructions between the street and the meter
  • All gas and/or electric standards must be met

If you do not meet the requirements, the 10-day cycle will be reset.

Watch our site readiness video for a detailed look into how you can prepare your site for efficient installation.

Our pledge to you

Your tap or service line will be installed within 10 business days when you complete these steps and provide this information.

  • Site ready: You must meet site readiness requirements listed below or the 10-day cycle will be reset
  • Necessary permits: We must receive the necessary inspections or permits as required by local municipality
  • Residential and commercial: Our pledge applies to residential and small commercial service. We'll let you know if your service does not meet these requirements

Contact us

NIPSCO New Business is here to partner with you on your utility needs. We will work with you on planning the electric and gas service to the subdivision or home that you are building. Complete the Builder or Developer request form to start the process.

You can also call 1-866-728-4533 to discuss your energy needs with a New Business Agent.


Site Readiness Picture Requests - April 9, 2020

To minimize site readiness issues that delay installation of facilities, a New Business Representative may request photos of your construction site to confirm the site is properly prepared for installation of gas and/or electric facilities. New Construction customers building in subdivisions may be asked to send a photo of the proposed service path viewed from the road to the metering location, and a separate photo standing in front of the metering location at approximately 10 feet away to their New Business Representative managing their project. This will allow order processing to be streamlined and eliminate unnecessary delays associated with site issues including material obstructions and grade.These photos will reduce delays, shorten order release times and reduce return site visits due to unprepared sites. If you have any questions, please call 1-844-809-8921 to leave a voicemail with your name, contact information and brief description of your inquiry.

Thank you for your business.

NIPSCO New Business COVID-19 Response - April 6, 2020

Due to the COVID-19 pandemic and the safety of our employees, NIPSCO New Business Customer Service Representatives are temporarily unable to take your call but are working remotely to support you. We are asking all builders and developers requesting new service to submit their service request via the online Builder Request Form above or by calling 1-844-809-8921 to leave a voicemail with your name, contact information and brief description of your request.

Thank you for your business.

Builder measuring commercial property

See our gas and electric standards

Be sure to follow our gas and electric standards when working in our service territory. See our full standards here.

Learn More

Builder working on new home

Residential New Construction Program

Home builders can earn cash incentives on a per-home basis.

Learn More

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.