Understanding NIPSCO's 2025 Electric Eate Changes             

How the Rate Case Process Works

As a regulated utility, NIPSCO can’t change electric rates on its own. Here’s how the process works: 

1. We submit a proposal to the Indiana Utility Regulatory Commission (IURC) explaining why a rate change is needed, including details about investments, costs and customer bill impacts. 
2. The IURC reviews the proposal carefully. This includes public input, expert analysis and feedback from consumer advocates and other stakeholders. 
3. A decision is made by the IURC after months of review. Only then can new rates go into effect. 

This process ensures that any changes to your bill are fair, transparent and based on needed system investments, not just company decisions. 

What's Happening?

In July 2025, NIPSCO’s newly approved electric rates are being phased in over multiple steps to spread out the changes to customers, through early 2026. These updates were approved by the IURC after a thorough review and input from consumer advocates and major businesses. 

Why Are Rates Changing?

We’re investing in the future of energy to better serve our customers. By the end of 2025, NIPSCO will have invested: 

• $2 billion in electric generation assets that create a more balanced energy portfolio 
• $769.5 million in upgrades to power lines, technology and systems 

These improvements help ensure safe and reliable service for more than 500,000 customers across northern Indiana. 

What Does This Mean for You?

• The average residential customer using 672 kWh per month will see an increase of about $23 per month (16.75%) 
• Rate changes will be phased in to help ease the impact 
  

Support for Customers

NIPSCO’s 2025 electric rate case also created new ways for customers to receive support with their electric bills, including: 

• A bill payment assistance program for income-qualified electric customers, available in early 2026 
• No deposits required for qualifying gas and electric customers 
• Waived reconnection fees for eligible electric customers 
  

Along with these new offerings, additional bill payment assistance programs will continue to be available, and customers can learn more at NIPSCO.com/Assistance. 

What's Next?

We’re committed to keeping you informed and supported. Actual bill impacts may vary depending on your usage and market conditions, and we’re here to help you understand your options and manage your energy costs. Learn more about ways you can take control of your energy usage and costs at NIPSCO.com/ConnectingYou. 

View NIPSCO's Rate Case Order

Frequently asked questions